GeneralManager-Store

**Job Summary:** Our General Manager is responsible for the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer service and store appearance. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. **Job Description:** * Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. * Responsible for guest and associate satisfaction, exceeding brand standards and managing the stores profitability. * Select, develop and effectively lead a highly engaged team. * Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests. * Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store. * Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours. * Conduct all aspects of management training. Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught. * Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team an