Fresha

beauty, wellness and self-care

GeneralManager,SouthKorea(Founding)

Seoul, South Korea FULL TIME Remote Friendly
The Brief

“General Manager, South Korea (Founding) at Fresha. Skills: build-from-scratch role, direct sales execution, market entry strategy, commercial leadership, operational management. launching Fresha in South Korea from the ground up. building early traction”

What You'll Achieve.

achieve sales targets; drive market share; meet key performance objectives; improve operational efficiency; improve sales productivity; improve customer satisfaction; build early traction; win our first customers; establish operating foundations; drive customer acquisition and retention; enhance Fresha's market position and value proposition; build pipeline from scratch; close Fresha’s first wins in South Korea; build credibility and accelerate market entry; create the foundation for a scalable commercial engine; create early traction and operational foundations; foster a high-performance culture centred on ownership, adaptability, and commercial results; meet targets

Industry & Context.

beauty, wellness and self care
Problems you'll solve

analytical skills with the ability to interpret data-driven insights and translate them into actionable strategies; day-to-day problem solving; Identify operational risks, gaps, and dependencies, and solve them with pace and pragmatism

What They're Looking For.

Must Have

5+ years of commercial leadership experience, Proven track record of driving revenue growth, scaling teams, and delivering against ambitious KPIs, Experience managing sales, business development, and account management teams in a dynamic, high-growth business, Analytical skills with the ability to interpret data-driven insights and translate them into actionable strategies, A passion for building and developing high-performing teams, with a hands-on leadership approach, Exceptional stakeholder management skills, with the ability to influence across all levels of the business, A strategic and entrepreneurial mindset, with the ability to identify new opportunities and execute innovative growth strategies, Fluent in English

Nice to Have

preferably in a SaaS, online marketplace, fintech, or payments company, Ideally Korean too

What You'll Do.

launching Fresha in South Korea from the ground up

building early traction

winning first customers

shaping local market strategy

establishing operating foundations

direct sales execution

leading commercial conversations

acting as Fresha’s senior representative in South Korea

developing and executing regional and country-level sales strategies

overseeing the entire sales cycle

and standardizing sales processes

defining and leading Fresha’s market entry approach

translating local market insight into strategic recommendations

identifying customer segments

shaping the short- and medium-term roadmap

establishing clear priorities

establishing and nurturing relationships with key stakeholders

driving customer acquisition and retention efforts

overseeing partnerships and collaborations

personally driving Fresha’s early commercial traction

building pipeline from scratch

leading from the front

carrying direct revenue responsibility

acting as Fresha’s senior leader and representative

leading by example in a hands-on

high-accountability environment

building the case for future hiring

partnering closely with global cross-functional teams

contributing to defining the structure

and timing of the future Japan team

fostering a high-performance culture

and mentoring a local team

setting clear performance objectives

providing regular feedback and development opportunities

ensuring alignment of the team’s efforts with Fresha’s global goals and values

overseeing day-to-day operations

implementing and monitoring KPIs

and financial performance

building the initial operating foundations

creating practical processes

and execution rhythms

coordinating across internal stakeholders

identifying operational risks

ensuring day-to-day market development activity is well organised

shaping the local operating model

championing the voice of the customer

enhancing the customer experience

using direct market feedback to inform positioning

and go-to-market decisions

establishing trust with early customers

ensuring Fresha’s early presence reflects expected standards

turning customer insight into practical action

How You'll Work.

Team & Collaboration

Partner closely with global cross-functional teams to align South Korean market needs with broader business priorities; Contribute to defining the structure, capabilities, and timing of the future Japan team; Build, manage, and mentor a high-performing local team, fostering a culture of excellence and accountability; Set clear performance objectives and provide regular feedback and development opportunities; Ensure alignment of the team’s efforts with Fresha’s global goals and values; Coordinate across internal stakeholders to ensure effective launch execution and local market responsiveness

Communication Scope

Exceptional stakeholder management skills, with the ability to influence across all levels of the business; Fluent in English

Process & Methodology

shaping the short- and medium-term roadmap for building Fresha’s presence in South Korea, Establish clear priorities, success metrics, and execution plans for the early phase of market entry, Help define what the South Korea business should look like as it moves from launch to scale

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