Company
GeneralManager
Neural analysis suggests this role is
optimal for Mid candidates.
“General Manager. Skills: Sales goals achievement, Customer relationship management, Team member development, Operational standards execution. Achieve overall store sales goals. Manage and grow Professional Customer relationships/sales”
What You'll Achieve.
Inspiring our team; Helping our Customers succeed; Growing our business; Achieving financial metrics; Maintaining service and appearance standards; Achieve overall store sales goals; Manage and grow Professional Customer relationships/sales; Develop quality Team Members
Industry & Context.
Identify, troubleshoot and project assist for DIY; Ability to review and analyze P&L statement; Ability to review and analyze business reports
Minimum of 50-55 hours per week, Work a schedule based on the needs of the business, Ability to work an assortment of days, evenings and weekends as needed, Physical ability to lift and move up to 50 pounds, Physical ability to occasionally lift and move up to 100 pounds, Specific vision abilities required, Occasionally working outside in various weather conditions, Occasionally exposed to moving mechanical high, precarious toxic or caustic risk of electrical explosives; and vibration
What They're Looking For.
Must Have
2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment, Successful experience managing proven financial and business acumen, Valid driver's license
Nice to Have
Bachelor’s degree in business or a related area, ASE certification
What You'll Do.
Achieve overall store sales goals
Manage and grow Professional Customer relationships/sales
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations
Manager on duty responsibilities
Lead change management
Embrace diversity and foster a respectful environment
How You'll Work.
Team & Collaboration
Inspiring our team; Building and holding team accountable; Coaching all Team Members; Communicate effectively and build relationships with Customers, peers and upper management
Communication Scope
Speak and write English; Communicate effectively; Build relationships
Full Job Description
## **Job Description** A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. **Primary Responsibilities** * Achieve overall store sales goals and service objectives * Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans * Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members * Ensure execution of all inventory and operational standards * Coach all Team Members to deliver on Customer expectations (DIY and Professional) * Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) * Ability to lead change management * Embrace diversity and foster a respectful environment for both Customers and Team Members **Secondary Responsibilities** * Provide DIY service including battery installation, testing, wiper install, etc. * Assist District/Region in other functions upon request **Success Factors** * Frie
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