General Manager
GeneralManagerShops@WalnutCreek
“General Manager - Shops @ Walnut Creek at General Manager. Skills: Sales Growth, Team Leadership, Customer Experience. Lead team to deliver profitable store business plan. Ensure store achieves key metrics”
What You'll Achieve.
Deliver a profitable store business plan; Achieve all key metrics; Meet or exceed goals; Deliver a best in class customer experience; Maximize efficiencies and productivity
Industry & Context.
Identifies opportunities and makes decisions
Ability to maneuver around sales floor, stock room, and work around and with lift/carry up to 30 lbs., Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays, Ability to travel as required
What They're Looking For.
Must Have
3-5 years of retail experience leading others, Demonstrated ability to deliver results, Ability to effectively communicate with customers and employees, Ability to maneuver around sales floor, stock room, and work around and with lift/carry up to 30 lbs., Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays, Ability to travel as required, Business Acumen skills, Established time management skills, planning and prioritization skills
Nice to Have
College degree or equivalent experience preferred, College degree preferred
What You'll Do.
Lead team to deliver profitable store business plan
Ensure store achieves key metrics
Drive profitable sales growth
Teach and coach behaviors
Analyze results and make decisions
Drive profitable sales through forecasting
Manage store budget for daily operations
Build highly productive teams
Accountable for team performance
Teach and train to build capabilities
Lead implementation of SOPs
Create an inclusive environment
Implement action plans to maximize efficiencies
Perform Service Leader duties
Promote community involvement
Leverage OMNI for customer experience
Ensure compliance standards are met
How You'll Work.
Team & Collaboration
Collaboration with leadership team
Communication Scope
Ability to effectively communicate with customers and employees
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