Oliver & Bonacini
hospitality
GeneralManagerMaisonSelby
“General Manager - Maison Selby at Oliver & Bonacini. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, business sense, restaurant operations, cost control, guest service excellence. Manage and oversee day-to-day operations at Maison Selby, ensuring seamless service across the dining room, bar, and lounge, while upholding the elevated standards of an O&B flagship restaurant.. Maintain in-depth ”
What You'll Achieve.
deliver exceptional guest experiences year-round; driving operational performance, revenue growth, and brand presence; shaping memorable experiences; inspiring your team; contributing to the success of one of Toronto’s most distinctive and beloved hospitality destinations; strengthen guest engagement and brand presence; support brand awareness, guest acquisition, and the ongoing promotion of the concept; consistently exceed service expectations and operational standards; revenue growth; cost efficiencies
Industry & Context.
Proven ability to manage multiple priorities while maintaining a calm, solutions-oriented approach
Ability to work days, evenings, weekends, and holidays as required, Must be legally eligible to work in Canada.
What They're Looking For.
Must Have
Minimum of 3 /4 years of direct restaurant management experience, Valid Smart Serve Certification, WSET Level 2 (Intermediate) Certification or equivalent wineeverage knowledge is required, Able to work both A la carte lunch & dinner services and private event, Ability to work days, evenings, weekends, and holidays as required, Must be legally eligible to work in Canada.
What You'll Do.
Manage and oversee day-to-day operations at Maison Selby
ensuring seamless service across the dining room
while upholding the elevated standards of an O&B flagship restaurant.
Maintain in-depth knowledge of all food and beverage offerings
championing a refined dining experience supported by a thoughtfully curated cocktail and beverage program that enhances guest enjoyment and encourages extended visits.
Partner with the management team to plan
and execute a dynamic calendar of programming
including live entertainment and special events that strengthen guest engagement and brand presence.
Collaborate with marketing and leadership teams to contribute creative initiatives that support brand awareness
and the ongoing promotion of the concept.
Build and maintain relationships with guests
and senior leadership
fostering a culture rooted in excellence
and exceptional service aligned with O&B values.
and develop both management and front-line teams to consistently exceed service expectations and operational standards.
Oversee key financial and operational reporting
including sales performance
and labour management
ensuring accuracy and alignment with leadership expectations.
Ensure full compliance with all health
and licensing requirements
and high-functioning environment for both guests and staff.
Identify and implement opportunities for operational improvement
and cost efficiencies while preserving a premium guest experience.
How You'll Work.
Team & Collaboration
Partner with the management team to plan, curate, and execute a dynamic calendar of programming; Collaborate with marketing and leadership teams to contribute creative initiatives; Build and maintain relationships with guests, team members, and senior leadership; Lead, mentor, and develop both management and front-line teams
Communication Scope
Exceptional verbal and written communication skills; confident, professional presence
Process & Methodology
plan, curate, and execute a dynamic calendar of programming
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