Industrious
workplace-as-a-service
GeneralManager-LosAngeles
Neural analysis suggests this role is
optimal for Director candidates.
“General Manager - Los Angeles at Industrious. Skills: People Management, P&L and Performance Metrics, Sales and Revenue Management, Hospitality & Member Experience. manage the daily operations of 10-12 locations. oversee a team of 20+ hospitality and operations staff”
What You'll Achieve.
Unit EBITDA; NPS
Industry & Context.
analyzing data; identifying trends and issues; knowing the levers you need to pull to maximize profitability
What They're Looking For.
Must Have
proven track record of success in multi-unit management, led teams of 10+, experience with P&L management, proven track record of developing strategies that drive P&L performance, experience managing sales teams in an in-person, direct-to-customer environment, worked in high-touch service environments, consistently delivered excellent customer experience
Nice to Have
people management, P&L and performance metrics, sales and revenue management, hospitality & member experience
What You'll Do.
manage the daily operations of 10-12 locations
oversee a team of 20+ hospitality and operations staff
set the strategic direction for the market
driving customer experience
driving operational excellence
having tough conversations
identifying trends and issues
developing commercial acumen and business understanding of your team
managing locally-based Area Sales Leads
managing the end-to-end sales process and pipeline
hands-on with your market’s most complex deals
coaching and inspiring your team to deliver great service
managing a front-line team
create a workplace experience that welcomes
and delights our members
work hand in hand with cross-functional partners in Facilities and Member Tech
How You'll Work.
Team & Collaboration
collaborative setting; teammates; work together as one team; work hand in hand with cross-functional partners in Facilities and Member Tech
Full Job Description
About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. To learn more, visit www.industriousoffice.com/careers http://www.industriousoffice.com/careers. About the Role: As the General Manager of our LA market, you’ll manage the daily operations of 10-12 locations and oversee a team of 20+ hospitality and operations staff. You’ll set the strategic direction for the market and be responsible for driving customer experience, sales, and operational excellence. What skills will I need to be successful in this role? People Management You’re excited about growing a high-performance team through hiring, building trust, coaching, and inspiring. You know how to drive engagement within your team, so they always want to go the extra mile. You’re the first person to celebrate their successes but know how to have the tough conversations needed to drive change. - In this role, you’ll report to a Regional Director and oversee a team consisting of Assistant
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