General Manager III
GeneralManagerIIIStore4578Springfield,VA
“General Manager III - Store 4578 Springfield, VA at General Manager III. Skills: Sales goals, Customer relationships, Team Member management, Operational standards. Achieve store sales goals. Achieve service objectives”
What You'll Achieve.
Achieve overall store sales goals; Achieve service objectives; Manage and grow Professional Customer relationships/sales; Build and hold team accountable to executing Customer action plans; Ensure execution of all inventory and operational standards; Coach all Team Members to deliver on Customer expectations
Industry & Context.
Ability to locate and stock parts; Advanced parts lookup and sourcing; Ability to source from numerous places; Ability to review and analyze P&L statement; Ability to review and analyze business reports
Ability to work an assortment of days, evenings and weekends as needed, Physical demands, Frequently lift and/or move up to 50 pounds, Occasionally lift and/or move up to 100 pounds, Close vision, Distance vision, Color vision, Depth perception, Ability to adjust focus, Occasionally outside exposure to weather conditions, Exposure to moving mechanical high, Exposure to precarious toxic or caustic risk, Exposure to electrical explosives, Exposure to vibration
What They're Looking For.
Must Have
2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment, Successful experience managing proven financial and business acumen, Ability to review and analyze P&L statement, Ability to recruit, select, hire and develop quality Team Members, Ability to build and grow relationships with Professional Customers, Working knowledge of automotive systems, Speak and write English, Communicate effectively and build relationships with Customers, peers and upper management, Use Microsoft software effectively, Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent, Ability to review and analyze business reports, such as profit and loss statement (P&L), Hold others accountable, inspect work quality and give feedback in a way that is inspiring, Ability to work an assortment of days, evenings and weekends as needed, Valid driver's license
Nice to Have
Bachelor’s degree in business or a related area, ASE certification, Spanish
What You'll Do.
Achieve store sales goals
Achieve service objectives
Manage Professional Customer relationships
Grow Professional Customer sales
Build Customer action plans
Hold team accountable
Execute Customer action plans
Manage Team Member performance
Schedule Team Members
Ensure inventory standards execution
Ensure operational standards execution
Coach Team Members on Customer expectations
Assist District/Region functions
Lead change management
Foster respectful environment
How You'll Work.
Team & Collaboration
Build relationships with Customers; Build relationships with peers; Build relationships with upper management
Communication Scope
Friendly communication; Communicate effectively; Build relationships
Process & Methodology
Lead change management
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