Cyara
SaaS
GeneralManager,GTM(APAC)
Neural analysis suggests this role is
optimal for Executive candidates.
“General Manager, GTM (APAC) at Cyara. Skills: Go-to-market strategy, Regional growth, Revenue generation. Develop and execute APAC growth strategy. Identify and capitalize on opportunities”
What You'll Achieve.
Drive regional growth; Ensure customer retention; Accelerate growth across APAC
Industry & Context.
What They're Looking For.
Must Have
5+ years experience in leadership roles, Experience translating strategy into execution, Experience building high performing teams, Experience creating disciplined operating environment
Nice to Have
Experience in AI-powered customer experience assurance
What You'll Do.
Develop and execute APAC growth strategy
Identify and capitalize on opportunities
Drive market expansion
Increase regional market share
Establish disciplined operating cadence
Enable effective planning
Enable performance management
Enable resource allocation
Own regional commercial performance
Drive pipeline generation
Improve conversion rates
Strengthen customer outcomes
Build and maintain executive relationships
Ensure Cyara remains trusted partner
Drive accountability for customer retention
Drive accountability for customer expansion
Foster customer engagement
Foster value realization
Foster proactive risk management
Expand Cyara's presence in partner ecosystem
Develop and execute partnership strategies
Increase market reach
Accelerate pipeline creation
Contribute meaningful revenue growth
Strengthen relationships across ecosystem
Lead and develop regional organization
Create culture of accountability
Create culture of customer focus
Create culture of operational excellence
Build leadership capability
Ensure region is resourced
Achieve near term objectives
Achieve long term ambitions
Provide market intelligence
Provide customer insights
Provide competitive analysis
Inform corporate strategy
Inform product direction
Inform investment priorities
Partner closely with global functions
Ensure alignment and execution
How You'll Work.
Team & Collaboration
Broader leadership team; Sales leaders; Customer Success leaders; Solutions Consulting leaders; Marketing leaders; Global functions
Communication Scope
Market intelligence; Customer insights; Competitive analysis
Full Job Description
## Description As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale. As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers. Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better. Executive Overview Cyara is seeking a General Manager, GTM (APAC) to lead and scale the region through its next phase of growth. Reporting to the Chief Revenue Officer and serving as a key member of the broader leadership team, this executive will be responsible for driving commercial performance across Australia, New Zealand, and key Asian markets while ensuring strong alignment with Cyara’s global strategy. This role carries broad responsibility for regional growth, customer retention, strategic partnerships, and organizational leadership. The General Manager will lead an existing regional team and will have the mandate and resources to build it further. The successful candidate will bring the ability to translate strategy into execution, build high performing teams, and create a disciplined operating environment that delivers sustainable and predictable results. As Cyara continues to strengthen its position as the leader in customer experience assurance, the Gene
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