Allegiant
Management
GeneralManagerAVL
“General Manager - AVL at Allegiant. Skills: Operational performance, Cross-functional collaboration, Vendor management, Continuous improvement. Drive base accountability. Facilitate cross-functional collaboration”
What You'll Achieve.
Drives holistic base performance; Monitors KPIs; Resolves operational blockers; Addresses issues impacting performance; Ensures vendor compliance; Initiates corrective actions; Ensures effective ground support equipment management; Aligns base team communications; Aligns station initiatives; Serves as escalation point; Supports decision-making; Addresses escalated customer complaints; Fosters continuous improvement; Supports talent development
Industry & Context.
Data-driven problem solving; Decision-making; Assess emergencies; Respond with sound judgment; Troubleshooting
Flexible availability, Nights, weekends, holidays, Ability to travel, Physical demands, Work various shifts, Regular attendance, Exposure to heights, Exposure to small spaces, Extreme noise, Temperature fluctuations, Wind fluctuations, Light fluctuations, Work in confined area, Crawl in small spaces, Wear personal protective gear, Some travel required, Essential services provider, Report during emergencies
What They're Looking For.
Must Have
Must be authorized to work in the US, Must pass a Criminal Background Check, Minimum of three (3) years' of airline operations experience, Must reside within 60 minutes of the assigned airport, Must obtain and maintain Ground Security Coordinator (GSC) certification, Must be able to attend and complete all required training programs
Nice to Have
Two (2) years' of management experience preferred, Two (2) years' managing cross-functional operations preferred, Bachelor's degree
What You'll Do.
Drive base accountability
Facilitate cross-functional collaboration
Chair weekly performance reviews
Resolve operational blockers
Address issues impacting performance
Oversee local Service-Level Agreements
Audit vendor compliance
Initiate corrective actions
Represent Allegiant in regulatory matters
Audit service provider training compliance
Review training records
Conduct monthly evaluations
Monitor vendor invoices
Escalate discrepancies or billing issues
Ensure ground support equipment management
Complete required reporting
Align base team communications
Align station initiatives with corporate strategy
Serve as escalation point
Coordinate cross-functional responses
Support decision-making among stakeholders
Address escalated customer complaints
Foster continuous improvement
Support talent development
Provide feedback to personnel
Provide cross-functional exposure
Ensure understanding of Customer Commitment
Apply customer service standards
Model customer service standards
Provide leadership direction
Perform additional duties as assigned
How You'll Work.
Team & Collaboration
Cross-functional teams; Vendor teams; Inflight teams; Flight Operations teams; Maintenance teams; Base team; Allegiant leadership; Vendor leadership
Communication Scope
Customer relations
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