Allegiant

Management

GeneralManager-AVL

$70–95k Fletcher, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“General Manager - AVL at Allegiant. Skills: Operational performance, Cross-functional collaboration, Vendor management, Continuous improvement. Drive base accountability. Facilitate cross-functional collaboration”

What You'll Achieve.

Drives holistic base performance; Monitors KPIs; Resolves operational blockers; Addresses issues impacting performance; Ensures vendor compliance; Initiates corrective actions; Ensures effective ground support equipment management; Aligns base team communications; Aligns station initiatives; Serves as escalation point; Supports decision-making; Addresses escalated customer complaints; Fosters continuous improvement; Supports talent development

Industry & Context.

Management
Problems you'll solve

Data-driven problem solving; Decision-making; Assess emergencies; Respond with sound judgment; Troubleshooting

Eligibility Requirements

Flexible availability, Nights, weekends, holidays, Ability to travel, Physical demands, Work various shifts, Regular attendance, Exposure to heights, Exposure to small spaces, Extreme noise, Temperature fluctuations, Wind fluctuations, Light fluctuations, Work in confined area, Crawl in small spaces, Wear personal protective gear, Some travel required, Essential services provider, Report during emergencies

What They're Looking For.

Must Have

Must be authorized to work in the US, Must pass a Criminal Background Check, Minimum of three (3) years' of airline operations experience, Must reside within 60 minutes of the assigned airport, Must obtain and maintain Ground Security Coordinator (GSC) certification, Must be able to attend and complete all required training programs

Nice to Have

Two (2) years' of management experience preferred, Two (2) years' managing cross-functional operations preferred, Bachelor's degree

What You'll Do.

Drive base accountability

Facilitate cross-functional collaboration

Chair weekly performance reviews

Resolve operational blockers

Address issues impacting performance

Oversee local Service-Level Agreements

Audit vendor compliance

Initiate corrective actions

Represent Allegiant in regulatory matters

Audit service provider training compliance

Review training records

Conduct monthly evaluations

Monitor vendor invoices

Escalate discrepancies or billing issues

Ensure ground support equipment management

Complete required reporting

Align base team communications

Align station initiatives with corporate strategy

Serve as escalation point

Coordinate cross-functional responses

Support decision-making among stakeholders

Address escalated customer complaints

Foster continuous improvement

Support talent development

Provide feedback to personnel

Provide cross-functional exposure

Ensure understanding of Customer Commitment

Apply customer service standards

Model customer service standards

Provide leadership direction

Perform additional duties as assigned

How You'll Work.

Team & Collaboration

Cross-functional teams; Vendor teams; Inflight teams; Flight Operations teams; Maintenance teams; Base team; Allegiant leadership; Vendor leadership

Communication Scope

Customer relations

Full Job Description

## Description Summary: Drives holistic base performance through cross-functional facilitation, data-driven problem solving and joint KPI ownership. Oversees the local Service-Level Agreement (SLA) with the ground-handling provider; audits, verifies and escalates as needed. Maintains regulatory and brand accountability for Allegiant before federal, state and airport authorities. Champions a culture of continuous improvement, customer focus and employee engagement across both Allegiant and vendor teams. Visa Sponsorship Available: No Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education:     High School Diploma/GED Certification Details:     Ground Security Coordinator (GSC) Years of Experience:     Minimum of three (3) years' of airline operations experience, including two (2) years' of management experience preferred. Minimum of two (2) years' managing cross-functional operations preferred.  •    Proven experience leading and developing management teams. •    Strong decision-making skills, with the ability to assess emergencies quickly and respond with sound judgment, flexibility, and composure. •    Must reside within 60 minutes of the assigned airport due to the nature of the role. •    Ability to thrive in high-pressure, fast-paced environments. •    Highly organized with the ability to manage multiple priorities effectively. •    Demonstrates a collaborative, team-oriented approach with a consistently positive attitude. •    Flexible availability, including nights, weekends, and holidays. •    Excellent planning, organizational, and time management skills. •    Committed to delivering exceptional customer service and maintaining a customer-first mindset. •    Willingness and ability to travel at least twice per year, or as needed, to support operational performance in other cities. •    Must obtain and main

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