The Scion Group
GeneralManager
“General Manager at The Scion Group. Skills: Process management, Cross-functional coordination, Vendor management, Operational metrics, Resource planning, Continuous improvement. Attract and hire team members. Train and develop team members”
What You'll Achieve.
Achieve all unique KPIs; Achieve revenue targets
Industry & Context.
Quick-thinking; Decision quality
After hour on-call shifts, Periodic travel, Non-traditional hours
What They're Looking For.
Must Have
3+ years managing living communities, 3+ years managing a team, Eligible to work in the United States
Nice to Have
Entrata proficiency preferred, Greenhouse proficiency preferred, Lattice proficiency preferred, Turnable proficiency preferred, ADP proficiency preferred, Qualtrics proficiency preferred, ClickUp proficiency preferred
What You'll Do.
Attract and hire team members
Train and develop team members
Provide leadership to team members
Ensure property operates effectively
Schedule property staffing
Respond to after hour calls
Elevate employee experience
Prepare community aspects
Respond to community aspects
Advise on community aspects
Engage Legal department
Conduct apartment inspections
Identify property improvements
Ensure safe community experience
Ensure sanitary community experience
Conduct property walks
Submit scorecard assessments
Maintain building permits
Maintain system permits
Identify capital expenditures
Approve capital expenditures
Gain approval for projects
Plan annual turnover process
Execute annual turnover process
Staff property for turnover
Forecast financial performance
Manage financial performance
Create electronic turnover board
Manage electronic turnover board
Update electronic turnover board
Conduct move-out inspections
Conduct vendor service walks
Provide hands-on help
Prepare annual budgets
Prepare capital budgets
Manage property expenditures
Manage collection policies
Reconcile credit cards
Manage vendor service agreements
Manage month-end processes
Enhance Net Operating Income
Implement customer experience philosophy
Maintain brand integrity
Organize resident events
Develop staff with mindset
Monitor customer feedback
Improve resident experience
Achieve Key Performance Indicators
Support AGM with concerns
De-escalate resident situations
Achieve revenue targets
How You'll Work.
Team & Collaboration
Partner with Talent Acquisition; Partner with HR Operations; Collaborate with Learning & Development; Work with partner departments; Work with Regional Manager; Work with Facilities & Capital Department; Partner closely with Talent Acquisition; Work closely with partner departments; Support AGM
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management
Applying for this General Manager role?
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What do employees actually say about The Scion Group?
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