Retirement Villages Group
Hospitality
GeneralManager
“General Manager at Retirement Villages Group. Skills: General management, Operational leadership, Financial management, Team leadership. Develop Asset Business Plan. Implement operational delivery plans”
What You'll Achieve.
Ensure financial health; Ensure sustainability; Deliver outstanding experiences; Foster resident engagement; Foster resident independence; Foster community spirit; Improve resident outcomes; Improve business outcomes; Ensure minimal disruption; Keep residents informed
Industry & Context.
What They're Looking For.
Must Have
3–6 years general management experience, Proven operational leadership, Financial acumen, Experience managing P&Ls
Nice to Have
Passion for delivering exceptional customer and resident experiences, Ability to inspire, develop, and lead a team, Strategic thinker, Ability to translate long-term vision into actionable plans
What You'll Do.
Develop Asset Business Plan
Implement operational delivery plans
Manage village profit and loss
Manage revenue streams
Manage operational costs
Lead hospitality programs
Lead wellbeing programs
Inspire high-performing teams
Develop high-performing teams
Set individual performance targets
Set team performance targets
Implement succession plans
Build relationships with residents
Build relationships with families
Build relationships with colleagues
Build relationships with care providers
Build relationships with community
Respond to resident needs
Oversee property plans
Oversee maintenance plans
Identify opportunities for efficiency
Identify opportunities for service excellence
Lead village development projects
Maintain safety-first culture
Ensure regulatory compliance
Ensure emergency preparedness
How You'll Work.
Team & Collaboration
Collaborative environment
Process & Methodology
Project management
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