Panera
GeneralManager
“General Manager at Panera. Skills: People development, Operations management, Guest service. Lead bakery-cafe team. Plan and manage staffing needs”
What You'll Achieve.
Drive positive results; Run great shifts; Ensure bakery-cafe’s goals met; Ensure extraordinary guest service expectations met; Ensure every guest is delighted; Build long-term, loyal guests
Industry & Context.
Finding solutions
Background check required, Flexible hours including nights and weekends, Ability to lift, carry, push, or pull objects 25 pounds, Capability to stand and walk for up to 6 hours, Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
What They're Looking For.
Must Have
Minimum age: 18 years of age, ServSafe certification (or ability to achieve), Proven ability to drive positive results through business acumen, Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment, Requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities, Ability to lift, carry, push, or pull objects 25 pounds, Capability to stand and walk for up to 6 hours, Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
Nice to Have
3+ years of restaurant General Manager experience preferred
What You'll Do.
Lead bakery-cafe team
Plan and manage staffing needs
Oversee people development
Manage career development
Handle performance management
Manage succession planning
Hire new team members
Onboard new team members
Train new team members
Manage team performance
Ensure operational standards
Ensure quality standards
Ensure guest service expectations
Develop managers on people processes
Develop managers on Panera's Guiding Values & Behaviors
Follow operational procedures
Ensure company strategies execution
Ensure initiatives execution
Build engaging relationships
Ensure policy compliance
Ensure procedure compliance
Comply with regulations
Maintain healthy workplace
Maintain safe workplace
Meet health standards
Meet safety standards
Meet company culture standards
Maintain bakery-cafe costs
Build culture of warmth
Build culture of belonging
Build culture of growth
Build culture of trust
How You'll Work.
Team & Collaboration
Work with product team
Communication Scope
Clearly communicate; Quickly understand directions
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