Panera
GeneralManager
“General Manager at Panera. Skills: Operations, Team leadership, Guest service. Lead bakery-cafe team. Own all aspects of operations”
What You'll Achieve.
Drive positive results; Ensure bakery-cafe goals are met; Ensure operational standards are met; Ensure quality standards are met; Ensure extraordinary guest service expectations are met; Ensure every guest is delighted; Build long-term, loyal guests
Industry & Context.
Finding solutions
Background check required, Flexible hours including nights and weekends, Fast-paced environment, Shifting priorities, Ability to lift, carry, push, or pull objects 25 pounds, Capability to stand and walk for up to 6 hours, Communicate and understand directions in a loud environment
What They're Looking For.
Must Have
Minimum age: 18 years of age, ServSafe certification (or ability to achieve), Proven ability to drive positive results through business acumen, Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment, This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities, Ability to lift, carry, push, or pull objects 25 pounds, Capability to stand and walk for up to 6 hours, Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
Nice to Have
3+ years of restaurant General Manager experience preferred
What You'll Do.
Lead bakery-cafe team
Own all aspects of operations
Make strategic decisions
Create thriving team environment
Ensure guest satisfaction
Hire new team members
Onboard new team members
Train new team members
Motivate team members
Energize team members
Celebrate team members
Manage team performance
Meet bakery-cafe goals
Meet operational standards
Meet quality standards
Meet guest service expectations
Develop managers on people processes
Follow operational procedures
Execute company strategies
Execute company initiatives
Delight guests with food quality
Delight guests with service quality
Delight guests with staff quality
Build engaging guest relationships
Ensure policy compliance
Ensure regulation compliance
Maintain healthy workplace
Maintain safe workplace
Meet health standards
Meet food safety standards
Meet company culture standards
Maintain bakery-cafe costs
Maintain bakery-cafe inventory
Build culture of warmth
Build culture of belonging
Build culture of growth
Build culture of trust
How You'll Work.
Team & Collaboration
Work with product team
Communication Scope
Clearly communicate; Quickly understand directions
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