My NRMA

Hospitality

GeneralManager

A$115–175k ~AI est. Strahan, Tasmania, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“General Manager at My NRMA. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics. Lead leadership team. Coach leadership team”

What You'll Achieve.

Deliver consistent operational excellence; Elevate service standards; Make lasting impact

Industry & Context.

Hospitality
Problems you'll solve

Problem-solving

Eligibility Requirements

Regular intrastate travel

What They're Looking For.

Must Have

Senior leadership experience, Commercial acumen, People leadership capability, Organisational skills, Problem-solving skills, Excellent communication skills, Excellent interpersonal skills, Proactive approach, Hands-on approach, Ability to adapt

Nice to Have

Experience with marine tourism, Experience with maritime tourism, Relevant qualifications in hospitality, Relevant qualifications in business, Relevant qualifications in related field

What You'll Do.

Coach leadership team

Mentor leadership team

Drive financial performance

Oversee business planning

Oversee budget development

Ensure compliance WHS

Ensure compliance legislative

Ensure compliance company

Build relationships community

Build relationships stakeholders

Provide oversight Gordon River Cruises

Support safe operations

Support compliant operations

Align guest experience

Align service standards

How You'll Work.

Team & Collaboration

Cross-functional teams; Local community; Stakeholders; Leadership team

Communication Scope

Engage guests; Engage staff; Engage stakeholders

Full Job Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature. Strahan is a small town and working port that serves as the gateway to the UNESCO-listed Tasmanian Wilderness World Heritage Area. Located approximately 4.5 hours from Hobart or Launceston, Strahan Village sits in the heart of town and is rich in character and stories of the region’s pioneering history. With 132 guest rooms, four food and beverage outlets, and the award-winning Gordon River Cruises experience, this unique destination offers every opportunity to fall in love with the charm and natural beauty of Tasmania’s west coast. Ready for your next career challenge? Shape unforgettable guest journeys in the heart of Tasmania’s wilderness while enjoying the balance of living and working in a small, remote coastal community. Breathe fresh air, slow the pace, and immerse yourself in a truly unique lifestyle — with free staff accommodation provided. This hands-on, full-time General Manager role offers the opportunity to lead two highly regarded operations, Strahan Village and Gordon River Cruises, under a single, unified vision. You’ll be a key driver of operational excellence, guest satisfaction, and commercial performance, balancing compassionate leadership with sound business decision-making. As an active and respected member of Strahan’s tight-knit community, you’ll play a pivotal role in shaping culture, building strong local connections, and delivering consistent, high-quality experiences across accommodation, dining, and cruising. This is a rare opportunity to inspire teams, elevate service standards, and make a l

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