May Include Days Nights
GeneralManager
Neural analysis suggests this role is
optimal for Manager candidates.
“General Manager at May Include Days Nights. Skills: Retail management, Sales leadership, Store operations. Lead vision and business strategies. Achieve sales, productivity, and profitability”
What You'll Achieve.
Achieve sales goals; Achieve productivity goals; Achieve profitability goals; Exceed Company provided goals
Industry & Context.
Lift 40 pounds, Stand or walk long periods, Climb up and down ladder, Frequent bending, stooping, reaching, Commute between stores, Travel as needed, Availability for days, nights, weekends, holidays, Minimum two closing shifts weekly
What They're Looking For.
Must Have
High school degree or GED minimum, Minimum of 5 years retail management, Previous experience leading direct reports, Experience managing multiple stores, Ability to communicate effectively, Ability to lead, direct, and execute multiple tasks, Proficient computer/technology skills
Nice to Have
Bachelor's degree strongly preferred, Specialty retail strongly preferred
What You'll Do.
Lead vision and business strategies
Direct and manage retail store locations
Ensure adherence with Company policies
Uphold Company values
Communicate professionally
Grow leaders through providing direction
Delegate and follow up with employees
Foster a positive work environment
Recognize employee performance
Build a talent pipeline
Develop a succession plan
Adapt management style
Adhere to safety regulations
Set clear expectations
Identify performance gaps
Address performance opportunities
Plan and prioritize own time
Take action on feedback
Maintain customer focus
Lead Leader on Duty program
Model brand service standards
Coach others on service standards
Build customer loyalty
Coach team on customer programs
Train management on customer concerns
Address customer concerns timely
Analyze customer feedback
Implement strategy for team
Set strategic direction
Ensure brand standards are met
Reduce loss through customer service
Reduce loss through operational controls
Manage schedules to maximize productivity
Provide exceptional customer experience
Analyze assortment sell thru
Utilize reactionary merchandising
Maintain clean stores
Maintain organized stores
Adhere to merchandising guidelines
Direct merchandise handling
Coach team on merchandise processing
Coach team on visual placement
Coach team on replenishment
Critically analyze KPIs
Identify behaviors to drive results
Understand business metrics
Communicate business trends
Partner with business partners
Partner with supervisor
Identify brand successes
Identify brand opportunities
Lead store teams to generate sales
Exceed Company provided goals
How You'll Work.
Team & Collaboration
Management teams; Sales associates; Business partners; Vendors; Peers; Supervisor
Communication Scope
Professional communication; Effective communication
Full Job Description
# **If you are a CURRENT Carter’s employee,_do not apply_ via this external application. Search "Browse Jobs" in Workday to apply internally.** The General Manager (GM) leads the vision and business strategies to achieve sales, productivity and profitability for two retail store locations. The GM effectively directs and manages all aspects of each retail store location inclusive of customer engagement, operational execution, people management, and merchandising presentation. The GM directs a diverse workforce to ensure adherence with Company policies and procedures. The GM consistently abides by and upholds Our Values to create a positive working environment; Act with Integrity, Exceed Expectations, Succeed Together, Inspire Innovation, and Invest in People. ESSENTIAL JOB FUNCTIONS People Management (Develop Effective Teams/Lead through Change) Communicates professionally and effectively in all interactions including management teams, sales associates, customers, business partners, and vendors. Ability to grow leaders through providing direction, delegation, and follow up with employees in both store locations. Fosters a positive work environment for employees and recognizes performance to increase employee engagement. Builds a talent pipeline though networking/recruiting and develops a succession plan for management positions in both store locations. Train, coach, and redirect the store teams and adapts management style as necessary. Accountable to the adherence of safety regulations, policies and procedures as directed by the Company. Sets clear expectations and identifies gaps in performance of the team and addresses opportunities appropriately. Effectively plans/prioritizes their own time between both store locations to meet the needs of each store. Receives feedback with positive intent and makes efforts to take appropriate action on that feedback. Customer Focus Maintains a genuine customer focus on the sales floor by leading and directing the Leader on Duty p
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