May Include Days Nights

GeneralManager

CA$115–175k ~AI est. Calgary, Alberta, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“General Manager at May Include Days Nights. Skills: Retail management, Sales leadership, Store operations. Lead vision and business strategies. Achieve sales, productivity, and profitability”

What You'll Achieve.

Achieve sales goals; Achieve productivity goals; Achieve profitability goals; Exceed Company provided goals

Industry & Context.

Eligibility Requirements

Lift 40 pounds, Stand or walk long periods, Climb up and down ladder, Frequent bending, stooping, reaching, Commute between stores, Travel as needed, Availability for days, nights, weekends, holidays, Minimum two closing shifts weekly

What They're Looking For.

Must Have

High school degree or GED minimum, Minimum of 5 years retail management, Previous experience leading direct reports, Experience managing multiple stores, Ability to communicate effectively, Ability to lead, direct, and execute multiple tasks, Proficient computer/technology skills

Nice to Have

Bachelor's degree strongly preferred, Specialty retail strongly preferred

What You'll Do.

Lead vision and business strategies

Direct and manage retail store locations

Ensure adherence with Company policies

Uphold Company values

Communicate professionally

Grow leaders through providing direction

Delegate and follow up with employees

Foster a positive work environment

Recognize employee performance

Build a talent pipeline

Develop a succession plan

Adapt management style

Adhere to safety regulations

Set clear expectations

Identify performance gaps

Address performance opportunities

Plan and prioritize own time

Take action on feedback

Maintain customer focus

Lead Leader on Duty program

Model brand service standards

Coach others on service standards

Build customer loyalty

Coach team on customer programs

Train management on customer concerns

Address customer concerns timely

Analyze customer feedback

Implement strategy for team

Set strategic direction

Ensure brand standards are met

Reduce loss through customer service

Reduce loss through operational controls

Manage schedules to maximize productivity

Provide exceptional customer experience

Analyze assortment sell thru

Utilize reactionary merchandising

Maintain clean stores

Maintain organized stores

Adhere to merchandising guidelines

Direct merchandise handling

Coach team on merchandise processing

Coach team on visual placement

Coach team on replenishment

Critically analyze KPIs

Identify behaviors to drive results

Understand business metrics

Communicate business trends

Partner with business partners

Partner with supervisor

Identify brand successes

Identify brand opportunities

Lead store teams to generate sales

Exceed Company provided goals

How You'll Work.

Team & Collaboration

Management teams; Sales associates; Business partners; Vendors; Peers; Supervisor

Communication Scope

Professional communication; Effective communication

Full Job Description

# **If you are a CURRENT Carter’s employee,_do not apply_ via this external application. Search "Browse Jobs" in Workday to apply internally.** The General Manager (GM) leads the vision and business strategies to achieve sales, productivity and profitability for two retail store locations. The GM effectively directs and manages all aspects of each retail store location inclusive of customer engagement, operational execution, people management, and merchandising presentation. The GM directs a diverse workforce to ensure adherence with Company policies and procedures. The GM consistently abides by and upholds Our Values to create a positive working environment; Act with Integrity, Exceed Expectations, Succeed Together, Inspire Innovation, and Invest in People. ESSENTIAL JOB FUNCTIONS People Management (Develop Effective Teams/Lead through Change) Communicates professionally and effectively in all interactions including management teams, sales associates, customers, business partners, and vendors. Ability to grow leaders through providing direction, delegation, and follow up with employees in both store locations. Fosters a positive work environment for employees and recognizes performance to increase employee engagement. Builds a talent pipeline though networking/recruiting and develops a succession plan for management positions in both store locations. Train, coach, and redirect the store teams and adapts management style as necessary. Accountable to the adherence of safety regulations, policies and procedures as directed by the Company. Sets clear expectations and identifies gaps in performance of the team and addresses opportunities appropriately. Effectively plans/prioritizes their own time between both store locations to meet the needs of each store. Receives feedback with positive intent and makes efforts to take appropriate action on that feedback. Customer Focus Maintains a genuine customer focus on the sales floor by leading and directing the Leader on Duty p

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