GeneralManager

### GENERAL MANAGER (Store Leadership — Lefties UK) #### Who we are Lefties is a part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Fashion is what we sell. How we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. As Lefties expands in the UK, we’re building teams who thrive on pace, purpose and customer-first retail. #### The role As General Manager , you are accountable for the overall performance and day-to-day leadership of the store. You set the pace, lead the commercial strategy and ensure operational excellence in a fast-moving, high-volume environment. You lead through people: building a strong leadership team, developing talent and creating a culture where colleagues feel supported, motivated and clear on priorities — even under pressure. #### This role is for you if you… * Lead with emotional intelligence, integrity and a positive mindset * Thrive in fast-paced environments and stay calm under pressure * Are commercially strong — confident using KPIs and insight to drive performance * Are organised, reliable and great at prioritising in real time * Build great teams: you coach leaders, develop talent and create accountability with care * Are adaptable and proactive — you react quickly to change and keep the store moving * Are resilient and ambitious, always looking to learn, improve and progress * Align naturally with Inditex values and ethical standards, including sustainability #### What you’ll do * Own store performance and deliver sales, productivity and service objectives * Set and drive the commercial strategy using KPIs, store insight and customer demand * Lead and develop your management team, building capability, motivation and succession * Deliver an outstanding customer experience through strong service standards and sho