JETSET Pilates
Fitness and Wellness
GeneralManager
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“General Manager at JETSET Pilates. Skills: Business operations, Staff management, Client acquisition. Oversee day-to-day operations. Manage staff”
What You'll Achieve.
Exceed studio-specific goals; Exceed pre-opening goals
Industry & Context.
Problem-solving; Decision-making
Attend training academy, Teach 4-8 classes weekly, Be in studio 25 classes weekly
What They're Looking For.
Must Have
Must be willing to attend and become certified at the JETSET Pilates training academy, Must be willing to teach 4-8 classes per week, Must be willing to be in the studio for a minimum of 25 classes each week
Nice to Have
Experience in managing a fitness or wellness facility preferred, Knowledge of Pilates with Mat or Reformers is a plus, Experience in fitness industry preferred, Experience in marketing and sales is a plus
What You'll Do.
Oversee day-to-day operations
Ensure customer satisfaction
Drive business growth
Implement marketing strategies
Process payroll inputs
Manage vendor operations
Maintain positive studio environment
Build and maintain pipelines for leads and instructors
Conduct initial interviews
Coordinate other interviews
Maintain consistent talent pipeline
Hire and onboard staff
Complete training and modules
Execute local marketing initiatives
Execute social media initiatives
Execute digital marketing initiatives
Drive client acquisition
Exceed studio-specific pre-opening goals
Lead founding member acquisitions
Manage community events calendar
Set up studio ops systems
Implement front desk workflows
Implement service recovery playbooks
Execute pre-studio opening procedures
Coordinate with Owners/HQ to meet launch timeline milestones
Manage day-to-day operations
Implement studio-wide strategies
Ensure outstanding customer service delivery
Maintain highest standards of quality
Analyze key performance indicators
Drive business success
Develop local marketing initiatives
Exceed studio-specific goals
Address client inquiries
Address client issues
Address client concerns
Build relationships with local communities
Build relationships with key influencers
Build relationships with potential corporate partners
Create class schedules
Monitor class schedules
Adjust class schedules
Create staff schedules
Monitor staff schedules
Adjust staff schedules
Recruit lead instructor
Manage lead instructor
Manage inventory for supplies
Manage inventory for retail
Manage inventory for beverages
Facilitate team meetings
Facilitate social events
How You'll Work.
Team & Collaboration
Collaborate with leadership; Coordinate with Owners/HQ
Full Job Description
## Description This is a full-time on-site role for a General Manager at JETSET Pilates - Rivermark. The General Manager will be responsible for overseeing the day-to-day operations of the studio, managing staff, ensuring customer satisfaction, and driving business growth. They will also be responsible for implementing marketing strategies, tracking expenses, payroll inputs, and vendor spend; operate within the approved budget and escalate variances for Owner approval and budgets, and maintain a positive and motivating studio environment. ## Responsibilities - Before Studio Opening Recruitment & Staffing: build and maintain pipelines for studio leads and instructors. Own screening resumes, conducting initial interviews and coordinating other interviews, maintaining a consistent talent pipeline, overall hiring and onboarding into JETSET systems and studio Complete training and modules from JETSET HQs (including 3-days onsite training in Miami, FL and onsite Instructor training) Own and execute local marketing, social media & digital marketing initiatives to drive client acquisition and exceed studio-specific pre-opening goals Lead presales, founding member acquisitions + community events calendar Set up studio ops systems (front desk workflows, SOPs, service recovery playbooks) Own pre-studio opening procedures aligned with JETSET HQ’s processes, and coordinate with Owners/HQ to meet launch timeline milestones ## Responsibilities - After Studio Opening Collaborate closely with leadership to manage day-to-day operations and implement studio-wide strategies, policies, and procedures Ensure the delivery of outstanding customer service and maintain the highest standards of quality consistent with JETSET Pilates. Analyze key performance indicators, including sales, utilization, retention, expenses, and payroll, to drive business success. Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals. Address client inquiries,
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