Four Seasons

GeneralManager

$0–0k Atlanta, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“General Manager at Four Seasons. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, General Manager experience, luxury hotel operations, financial management, team leadership. Drive demand across all revenue streams to improve profitability and retention, and deliver EBITDA. Lead the new concept of Brasserie Margot to improve and achieve stabilized revenue/profit streams to underwriting expecta”

What You'll Achieve.

improve profitability and retention; deliver EBITDA; Reverse current trend of stagnant YOY GOP margin growth; improve and achieve stabilized revenue/profit streams to underwriting expectations; Deliver better returns on recent renovation investments; improve GOR

Industry & Context.

Problems you'll solve

Solution-oriented approach; able to nimbly navigate challenging relationships, situations, and build partnerships

What They're Looking For.

Must Have

Demonstrated experience as a General Manager, with a history of leading high-performing luxury hotel teams., Solution-oriented approach, open-minded, and able to have a creative approach and outlook to the operation, Able to nimbly navigate challenging relationships, situations, and build partnerships, Has the ability and drive for the repositioning of the hotel based on the 5-Year Master Vision, Role model of FS Leadership Behaviors, an inspirational and motivational leader for a high-performing team, Good, pro-active, strategic thinker, with the ability to treat the business as if their own, while being aware of the needs of all stakeholders, Open-minded to ownership's priorities and expectations, confident when delivering messaging, Ability to quickly build rapport with key stakeholders (owners/HOA/office tenants/local community leaders), Prepared to lead and partner with a seasoned PC team and create a solid succession plan for talented DHs, Continue the property’s success with management transfer and promotion, drive DIB and cultivate a diverse and green leadership team, Encourage a hands-on approach and accessibility to the team to encourage and foster a GPTW environment while pushing performance, Foster creative ideas to enhance retention within this highly competitive labor market, Develop and execute cross-departmental activations & guest experiences, including but not limited to special events, moments of wonder, lobby décor/ambiance, festive season, shopping cart ideation and development, elite experiences, F&B events, all with close coordination with PR/Marketing, Partner with ownership to bring the five-year Master Vision plan to lead the vision for design work for room renovation, Effectively manage, oversee, and deliver on operating capital projects, to continue to maintain the asset, Manage any necessary exterior façade project work collaboratively with Cascade and HOA, Hyper-focused on elevating and luxuriating guest experience, ability to monitor and control labor expenses and divisional operating expenses – ability to find areas of refinement, Works closely with all entities to drive Revenues, yield management, and focus on the financial goals set forth., Ability to prepare & present a budget, understand forecast adjustments, and close management of all associated with it., Champion and drive the revenue delivering improved revenues in all areas to improve GOR

Nice to Have

Reverse current trend of stagnant YOY GOP margin growth, GM to lead the new concept of Brasserie Margot to improve and achieve stabilized revenue/profit streams to underwriting expectations, Deliver better returns on recent renovation investments- Spa, Brasserie Margot, Fifth Floor Terrace, Ability to work in close and transparent partnership with asset manager, take risks, and think out of the box, Represent the face of the hotel in the market. Be visible and engaged in the community and build local relationships.

What You'll Do.

Drive demand across all revenue streams to improve profitability and retention

Lead the new concept of Brasserie Margot to improve and achieve stabilized revenue/profit streams to underwriting expectations

Deliver better returns on recent renovation investments- Spa

Represent the face of the hotel in the market. Be visible and engaged in the community and build local relationships.

Lead and partner with a seasoned PC team and create a solid succession plan for talented DHs

Continue the property’s success with management transfer and promotion

drive DIB and cultivate a diverse and green leadership team

Encourage a hands-on approach and accessibility to the team to encourage and foster a GPTW environment while pushing performance

Foster creative ideas to enhance retention within this highly competitive labor market

Develop and execute cross-departmental activations & guest experiences

including but not limited to special events

shopping cart ideation and development

all with close coordination with PR/Marketing

Partner with ownership to bring the five-year Master Vision plan to lead the vision for design work for room renovation

and deliver on operating capital projects

to continue to maintain the asset

Manage any necessary exterior façade project work collaboratively with Cascade and HOA

Hyper-focused on elevating and luxuriating guest experience

Monitor and control labor expenses and divisional operating expenses – ability to find areas of refinement

Works closely with all entities to drive Revenues

and focus on the financial goals set forth.

Prepare & present a budget

understand forecast adjustments

and close management of all associated with it.

Champion and drive the revenue delivering improved revenues in all areas to improve GOR

How You'll Work.

Team & Collaboration

cross-functional coordination; cross-departmental activations & guest experiences; close coordination with PR/Marketing; Partner with ownership; collaboratively with Cascade and HOA; Works closely with all entities

Communication Scope

confident when delivering messaging

Process & Methodology

operating capital projects, exterior façade project work, design work for room renovation

Full Job Description

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta! **Summary** * Team Opening Date: March 1997 / Purchase Date November 2013 * # of Rooms: 244 * Residential: No FS Residences **Unique Hotel Elements** : * The building consists of 10 floors of Office Tenants (21-30) managed by Cushman & Wakefield and approximately 83 private Residences located between floors 31-53, which were built prior to FS taking over the hotel. There are shared expenses and shared emp

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