DH Pace
Manufacturing
GeneralManager
Neural analysis suggests this role is
optimal for Manager candidates.
“General Manager at DH Pace. Skills: Operations management, Financial management, Customer service. Manage day-to-day operations. Plan, manage, implement schedules”
What You'll Achieve.
Profitable growth of market; Exceed financial budget forecast; Improve individual performance; Improve safety performance; Improve warranty performance; Improve customer survey scores; Improve customer response rates
Industry & Context.
Problem solving; Mechanical systems; Technical applications
Travel on occasion, Quarterly senior management meetings
What They're Looking For.
Must Have
Minimum five years experience, Valid Driver’s License, Experience conducting meetings, Experience hiring, training, developing, Conducting annual performance reviews
Nice to Have
Bachelor’s degree preferred, Experience with a Service Organization
What You'll Do.
Manage day-to-day operations
Meet daily customer commitments
Ensure plan is executed
Review workload and manpower
Complete install projects timely
Complete install projects below budget
Complete install projects to satisfaction
Participate in annual budgeting process
Deliver return on sales
Exceed financial budget forecast
Review monthly financial reports
Develop action plans to improve
Improve individual performance
Conduct performance reviews
Improve safety performance
Comply with safety program
Emphasize safety to team
Improve warranty performance
Develop and implement plans
Reduce warranty numbers
Reduce warranty costs
Improve customer survey scores
Improve customer response rates
Emphasize importance of customer service
Coach customer service
Recognize employees for service
Repair customer relationships
Make improvements in people
Make improvements in processes
Evaluate operational processes
Suggest improvements to procedures
Assist with hiring employees
Assist with training employees
Assist with developing employees
Lead field force meetings
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Work with front-line managers
Full Job Description
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Northeast Kansas™, a DH Pace Company aspires to hire a General Manager located in Topeka, Kansas. This position will have direct responsibly for leading, managing and profitably growing the Topeka market. If you have experience with operations, budgets, labor costs and profit and loss, take this opportunity to apply! Job Responsibilities: Manage day-to-day operations of Service and Install Departments. Plan manage and implement schedules to meet daily customer commitments and ensure that the plan is properly executed. Review workload and manpower to meet customer commitments in a cost-effective manner. Ensure that install projects are completed timely, below budget and to the satisfaction of the customer. Participate in the annual budgeting process for the Departments and the plan to execute. Deliver return on sales that exceed your financial budget forecast for your assigned business unit(s). Review monthly financial/operational reports and work with front-line managers to develop action plans to improve. Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews Improve safety performance by complying with all aspects of our safety program and consistently emphasizing safety to your team through your words and action Improve warranty performance by conducting root cause analysis and developing and implementing plans to reduce the numbers of warranties and the associated costs. Improve Customer survey scores and response rates over prior year results by (
Applying for this General Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about DH Pace?
Real rants from real employees. Read before you apply.