Blank Street

GeneralManager

$65–75k Washington DC, District of Columbia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“General Manager at Blank Street. Skills: Team development, Operational excellence, Sales growth. Create motivating team culture. Celebrate team members”

What You'll Achieve.

Improve team engagement scores; Achieve company standard scores; Grow store AOV; Meet sales goals

Industry & Context.

Problems you'll solve

Decision making; Multi-tasking

Eligibility Requirements

45 hours per week, 2 peak days availability

What They're Looking For.

Must Have

4+ years managing single-store operations, Hospitality or consumer brands experience, Full Time availability (45 hours/week), 5 days of availability required, Available to work 2 peak days, Experience hiring hospitality teams, Experience managing inventory, Experience managing supply chain ordering, Love for coffee, Love for customer service, Knowledge of specialty coffee, Knowledge of espresso, Knowledge of equipment

Nice to Have

Experience working in a unionized environment is a plus

What You'll Do.

Create motivating team culture

Celebrate team members

Cover scheduling gaps

Create staff schedules

Publish staff schedules

Approve paid time off

Oversee training quality

Ensure coffee accreditations

Maintain team engagement

Maintain food quality

Maintain beverage quality

Ensure recipe accuracy

Ensure recipe consistency

Manage vendor relations

Manage inventory counts

Ensure general compliance

Lead by example behind bar

Ensure safety of location

Ensure cleanliness of location

Ensure presentation of location

Achieve company standard scores

Develop ties with businesses

Develop ties with people

Grow local brand loyalty

Champion financial performance

Maximize business throughput

Meet operations audit standards

Meet product quality audit standards

How You'll Work.

Team & Collaboration

Collaboration with People Team

Communication Scope

Interpersonal communication

Full Job Description

About Blank Street At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading Add a Spark to the Ordinary… General Managers are central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. Who We’re Looking For Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills What You’ll Own Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team. Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People

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