Blank Street
GeneralManager
Neural analysis suggests this role is
optimal for Manager candidates.
“General Manager at Blank Street. Skills: Team development, Operational excellence, Sales growth. Create motivating team culture. Celebrate team members”
What You'll Achieve.
Improve team engagement scores; Achieve company standard scores; Grow store AOV; Meet sales goals
Industry & Context.
Decision making; Multi-tasking
45 hours per week, 2 peak days availability
What They're Looking For.
Must Have
4+ years managing single-store operations, Hospitality or consumer brands experience, Full Time availability (45 hours/week), 5 days of availability required, Available to work 2 peak days, Experience hiring hospitality teams, Experience managing inventory, Experience managing supply chain ordering, Love for coffee, Love for customer service, Knowledge of specialty coffee, Knowledge of espresso, Knowledge of equipment
Nice to Have
Experience working in a unionized environment is a plus
What You'll Do.
Create motivating team culture
Celebrate team members
Cover scheduling gaps
Create staff schedules
Publish staff schedules
Approve paid time off
Oversee training quality
Ensure coffee accreditations
Maintain team engagement
Maintain food quality
Maintain beverage quality
Ensure recipe accuracy
Ensure recipe consistency
Manage vendor relations
Manage inventory counts
Ensure general compliance
Lead by example behind bar
Ensure safety of location
Ensure cleanliness of location
Ensure presentation of location
Achieve company standard scores
Develop ties with businesses
Develop ties with people
Grow local brand loyalty
Champion financial performance
Maximize business throughput
Meet operations audit standards
Meet product quality audit standards
How You'll Work.
Team & Collaboration
Collaboration with People Team
Communication Scope
Interpersonal communication
Full Job Description
About Blank Street At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading Add a Spark to the Ordinary… General Managers are central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. Who We’re Looking For Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills What You’ll Own Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team. Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People
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