Blank Street
food and beverage
GeneralManager
Neural analysis suggests this role is
optimal for Mid candidates.
“General Manager at Blank Street. Skills: managing hospitality teams, managing inventory, customer service, operational standards. Create a motivating and engaging team culture. Step in to cover scheduling gaps”
What You'll Achieve.
achieving company standard scores and above via our auditing platform; Grow your store AOV; meet sales goals
Industry & Context.
decision making; multi-tasking skills
Full Time availability: 45 hours per week, 5 days of availability required, must be available to work 2 peak days
What They're Looking For.
Must Have
4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands, Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days
Nice to Have
Experience working in a unionized environment is a plus
What You'll Do.
Create a motivating and engaging team culture
Step in to cover scheduling gaps
Create and publish staff schedules
Review and approve timecards
Recruit super star talent
Oversee and validate the quality of training
Ensure coffee accreditations are handled
Work to maintain the very best team engagement scores
Maintain food and beverage quality standards
Spend 50-70% of your week leading by example
cleanliness and presentation of your location
Maintain operational excellence achieving company standard scores
Develop meaningful ties with neighborhood businesses
Be a champion of your store’s financial performance
Ensure your location meets operations and product quality audit standards
How You'll Work.
Team & Collaboration
Recruit super star talent in collaboration with the People Team; gain team buy in to share the same vision
Communication Scope
interpersonal communication skills
Process & Methodology
light project work
Full Job Description
About Blank Street At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading Add a Spark to the Ordinary… General Managers are central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. Who We’re Looking For Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills What You’ll Own Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team. Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People
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