Blank Street

food and beverage

GeneralManager

$70–75k Boston, Massachusetts, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“General Manager at Blank Street. Skills: managing hospitality teams, managing inventory, customer service, operational standards. Create a motivating and engaging team culture. Step in to cover scheduling gaps”

What You'll Achieve.

achieving company standard scores and above via our auditing platform; Grow your store AOV; meet sales goals

Industry & Context.

food and beverage
Problems you'll solve

decision making; multi-tasking skills

Eligibility Requirements

Full Time availability: 45 hours per week, 5 days of availability required, must be available to work 2 peak days

What They're Looking For.

Must Have

4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands, Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days

Nice to Have

Experience working in a unionized environment is a plus

What You'll Do.

Create a motivating and engaging team culture

Step in to cover scheduling gaps

Create and publish staff schedules

Review and approve timecards

Recruit super star talent

Oversee and validate the quality of training

Ensure coffee accreditations are handled

Work to maintain the very best team engagement scores

Maintain food and beverage quality standards

Spend 50-70% of your week leading by example

cleanliness and presentation of your location

Maintain operational excellence achieving company standard scores

Develop meaningful ties with neighborhood businesses

Be a champion of your store’s financial performance

Ensure your location meets operations and product quality audit standards

How You'll Work.

Team & Collaboration

Recruit super star talent in collaboration with the People Team; gain team buy in to share the same vision

Communication Scope

interpersonal communication skills

Process & Methodology

light project work

Full Job Description

About Blank Street At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading Add a Spark to the Ordinary… General Managers are central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. Who We’re Looking For Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills What You’ll Own Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team. Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People

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