Blank Street
food and beverage
GeneralManager
Neural analysis suggests this role is
optimal for Mid candidates.
“General Manager at Blank Street. Skills: training and developing all team members, leading by example on facilities, product quality, and customer experience, maintaining operational standards, hiring great talent, driving business growth, continuous improvement. Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team.. Step in to cover scheduling gaps or time off in the store schedule”
What You'll Achieve.
maintaining operational standards; driving business growth; continuous improvement; Maintain food and beverage quality standards; Maintain operational excellence achieving company standard scores and above; Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty; Be a champion of your store’s financial performance and peak business throughput; Grow your store AOV, meet sales goals through creative initiatives
Industry & Context.
What They're Looking For.
Must Have
4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands, Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)
Nice to Have
Experience working in a unionized environment is a plus
What You'll Do.
Create a motivating and engaging team culture by consistently celebrating
and mentoring your team.
Step in to cover scheduling gaps or time off in the store schedule
Create and publish staff schedules according to state and local labor laws
Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time
Recruit super star talent in collaboration with the People Team
Oversee and validate the quality of training being executed by your Shift Leads
providing feedback and coaching where needed
Ensure coffee accreditations are handled on time for new employees in line with company standards
Work to maintain the very best team engagement scores
Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team
inventory counts and general compliance of our Inventory Management System
Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products
cleanliness and presentation of your location in line with company policies
Maintain operational excellence achieving company standard scores and above via our auditing platform
Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty
Be a champion of your store’s financial performance and peak business throughput
meet sales goals through creative initiatives and gain team buy in to share the same vision
Ensure your location meets operations and product quality audit standards
quickly action any feedback to improve
How You'll Work.
Team & Collaboration
Recruit super star talent in collaboration with the People Team
Communication Scope
interpersonal communication skills
Full Job Description
About Blank Street At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading Add a Spark to the Ordinary… General Managers are central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. Who We’re Looking For Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills What You’ll Own Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team. Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People
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