Black Rifle Coffee Company
GeneralManager
Neural analysis suggests this role is
optimal for Manager candidates.
“General Manager at Black Rifle Coffee Company. Skills: Store operations, Sales generation, Customer service. Manage store operations. Manage sales”
What You'll Achieve.
Meet operational objectives; Meet organizational objectives
Industry & Context.
Problem-solving skills; Decision-making skills
Ability to work flexible schedule, Ability to work long hours, Event staffing, Weekend work, Night work, Stand, Sit, Stoop, Use hands and fingers, Operate computer, Operate keyboard, Operate telephone, Close vision, Hear and communicate, Lift up to 50 lbs, Light travel, Moderate travel, Predictable attendance, Work in confined area
What They're Looking For.
Must Have
3+ years Retail/QSR management, Achieving sales and profitability goals, Managing and motivating a team, Work in a fast-paced environment, Problem-solving and decision-making skills, Work a flexible schedule
Nice to Have
Bachelors degree preferred, 5+ years experience in QSR, Knowledge of inventory management, Knowledge of merchandising strategies
What You'll Do.
Manage store operations
Manage customer service
Manage staff supervision
Manage staff development
Provide legendary customer service
Cultivate a cohesive environment
Implement company programs
Meet operational objectives
Meet organizational objectives
Review store environment
Identify opportunities
Maintain customer relationships
Maintain vendor relationships
Maintain community relationships
Utilize management tools
Analyze financial reports
Lead merchandising strategies
Lead marketing strategies
How You'll Work.
Team & Collaboration
Coaching the store team; Escalates feedback to senior leadership
Communication Scope
Communication skills
Process & Methodology
Develop action plans
Full Job Description
_****Mission Statement:****_ We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most importantly, our customers! We are more than a product and more than a company; we are a culture. A culture full of motivated people who roll up their sleeves and get the job done with integrity, love, innovation, and radical transparency. Join us as we take action on our commitment to provide quality coffee and give back to the veteran and first responder communities and those who support it. _**Job Summary**_ We are seeking a highly motivated and experienced General Manager to lead our Black Rifle Coffee Outpost team! The General Manager will be responsible for overseeing all aspects of the store's operations, including sales, customer service, inventory management, and staff supervision. _**Job Details**_ **Role Responsibilities** * Manage all aspects of store operations, including sales, customer service, inventory management, hiring, staff supervision & development. * Manage P&L of the store (control expenses, labor costs, supplies, inventory, etc). * Embodies a customer first attitude, embedding best practices and training to provide legendary customer service. * Cultivates a focused and positive, cohesive environment, flexing to ever changing customer and business needs. * Owns successful implementation of company programs, develops action plans, and coaching the store team to meet operational and organizational objectives. * Acts as player/coach demonstrating best practices & behaviors that motivate employees to perform at their highest levels. * Constantly reviews store environment and key business indicators to identify risks and opportunities for improvement, escalates feedback to senior leadership. * Maintain strong relationships with customers, vendors, and the community through outreach. * Data driven leadership; utilizes management in
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