Black Rifle Coffee Company
GeneralManager
“General Manager at Black Rifle Coffee Company. Skills: Store operations, Sales generation, Customer service. Manage store operations. Manage sales”
What You'll Achieve.
Meet operational objectives; Meet organizational objectives
Industry & Context.
Problem-solving skills; Decision-making skills
Ability to work flexible schedule, Ability to work long hours, Event staffing, Weekend work, Night work, Stand, Sit, Stoop, Use hands and fingers, Operate computer, Operate keyboard, Operate telephone, Close vision, Hear and communicate, Lift up to 50 lbs, Light travel, Moderate travel, Predictable attendance, Work in confined area
What They're Looking For.
Must Have
3+ years Retail/QSR management, Achieving sales and profitability goals, Managing and motivating a team, Work in a fast-paced environment, Problem-solving and decision-making skills, Work a flexible schedule
Nice to Have
Bachelors degree preferred, 5+ years experience in QSR, Knowledge of inventory management, Knowledge of merchandising strategies
What You'll Do.
Manage store operations
Manage customer service
Manage staff supervision
Manage staff development
Provide legendary customer service
Cultivate a cohesive environment
Implement company programs
Meet operational objectives
Meet organizational objectives
Review store environment
Identify opportunities
Maintain customer relationships
Maintain vendor relationships
Maintain community relationships
Utilize management tools
Analyze financial reports
Lead merchandising strategies
Lead marketing strategies
How You'll Work.
Team & Collaboration
Coaching the store team; Escalates feedback to senior leadership
Communication Scope
Communication skills
Process & Methodology
Develop action plans
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