nbn
GeneralManagerAIProcessRedesign
“General Manager AI Process Redesign at nbn. Skills: AI process redesign, enterprise-wide process shaping and embedding, large-scale process and workflow redesign, process excellence, AI-ready process target state definition and maintenance. shaping and embedding AI‑ready, enterprise-wide processes. leading large-scale, end-to-end process and workflow redesign”
What You'll Achieve.
measurable improvements in operational efficiency; time savings; cost reduction; sustained, scalable outcomes
Industry & Context.
translating strategy into practical, sustainable execution
full working rights in Australia
What They're Looking For.
Must Have
extensive experience leading large-scale, cross-enterprise transformation or operational excellence initiatives within complex, regulated or asset-intensive environments, proven ability to design and embed end-to-end process redesign, driving simplification, standardisation and improved efficiency enterprise wide, while removing duplication and enabling scalability, strong, hands-on understanding of process improvement methodologies, grounded understanding of AI, automation and data concepts, full working rights in Australia
What You'll Do.
shaping and embedding AI‑ready
enterprise-wide processes
end-to-end process and workflow redesign
reducing manual intervention
repeatable ways of working that enable AI and automation to scale safely and effectively
delivering measurable improvements in operational efficiency
time savings and cost reduction
ensuring workforce and effort impacts are clearly quantified and embedded through role and workflow redesign
defining and maintaining a cohesive enterprise AI-ready process target state
uplifting the enterprise approach to process excellence through a consistent redesign playbook
building and coordinating the capability required to deliver sustained
How You'll Work.
Team & Collaboration
partner effectively with technical teams; collaborative and inclusive leadership style; ability to bring together diverse perspectives
Process & Methodology
leading large-scale, end-to-end process and workflow redesign
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