ATI Business Group
Travel & Hospitality
GDSSalesSupport
Neural analysis suggests this role is
optimal for Mid+ candidates.
“GDS Sales Support at ATI Business Group. Skills: Sales support, Implementation coordination, Customer onboarding. Act as primary liaison. Support handoff process”
What You'll Achieve.
Seamless customer onboarding; Efficient project delivery; Professional project delivery
Industry & Context.
Analytical skills; Numerical skills
What They're Looking For.
Must Have
Minimum 1 year experience Travel Agency industry, Familiarity with GDS systems, Excellent communication skills in English (C1 level), Analytical and numerical skills (logic score above 85)
Nice to Have
Experience in Sales Support, Experience in Implementation roles
What You'll Do.
Act as primary liaison
Support handoff process
Ensure customer requirements communicated
Maintain customer communication
Coordinate kickoff meetings
Coordinate follow-up sessions
How You'll Work.
Team & Collaboration
Sales Team; Implementation Specialists; Customers; Internal stakeholders; External stakeholders
Communication Scope
Customer communication
Full Job Description
## Description We are seeking a proactive and detail-oriented Sales Support & Implementation Coordinator to play a key role in ensuring a seamless customer onboarding and implementation experience. In this position, you will act as the primary liaison between customers, the Sales Team, and Implementation Specialists to support the successful transition from sales to project execution. You will be responsible for coordinating communication, managing documentation, tracking customer requirements, and supporting implementation activities to ensure projects are delivered efficiently and professionally. The ideal candidate possesses strong organizational and communication skills, thrives in a fast-paced environment, and is committed to delivering an excellent customer experience throughout the implementation journey. ## Key Responsibilities Act as the primary liaison between customers, Sales Representatives, and Implementation Specialists.Support the handoff process from sales closing to implementation onboarding.Ensure all customer requirements, expectations, and project details are accurately communicated toimplementation teams.Maintain regular communication with customers regarding onboarding progress, timelines, and nextsteps.Coordinate kickoff meetings and follow-up sessions with internal and external stakeholders. ## Is this you? Excellent communication skills in English (minimum C1 level)Strong analytical and numerical skills (logic score above 85)Minimum 1 year of previous experience in the Travel Agency industry and familiarity with GDS systemsExperience in Sales Support and/or Implementation roles is considered a plus! ## Additional Information Be Part of the ATI Journey At ATI Business Group, our mission is to support our clients’ growth by providing cost-effective technology and talented, scalable resources on demand. Since our founding in 2002, ATI has focused exclusively on serving the travel and hospitality industries worldwide. With over 900+ employees, w
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