M&T Bank
Financial Services
GCMRelationshipManagerII
“GCM Relationship Manager II at M&T Bank. Skills: Client relationships, Global Capital Markets, Risk management, Regulatory compliance. Manage client relationships. Administer Global Capital Markets accounts”
What You'll Achieve.
Achieve sustainable earnings growth; Maintain customer satisfaction; Timely cash flow execution; Timely fee billing; Timely collect aged receivables; Attract client relationships; Retain client relationships; Expand client relationships
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
2 years client service experience, Prior experience reading legal documents, Prior experience calculating amounts, Familiarity with corporate structures, Familiarity with relevant laws, Familiarity with regulations, Proven problem-solving skills, Verbal communication skills, Written communication skills, Analytical skills
Nice to Have
CCTS certification, Managerial experience, Leadership experience, Sense of ownership
What You'll Do.
Manage client relationships
Administer Global Capital Markets accounts
Serve as main point of contact
Follow short and long-term strategies
Achieve sustainable earnings growth
Ensure compliance with Bank plans
Ensure compliance with Division plans
Manage daily administration of transactions
Deliver exceptional service to clients
Ensure internal controls are satisfied
Work with internal partners
Monitor administrative systems
Monitor operational systems
Monitor account activity
Ensure accounts operate within policies
Ensure accounts operate within procedures
Ensure accounts operate within guidelines
Review operative documents
Analyze operative documents
Provide comments to counsel
Coordinate risk monitoring activities
Coordinate regulatory compliance activities
Maintain customer satisfaction
Work with external resources
Structure GCM transactions
Close GCM transactions
Complete account administration activities
Execute timely cash flow
Process timely fee billing
Process internal reporting
Process external reporting
Process tickler processing
Participate in sales calls
Prepare fee proposals
Evaluate fees for suitability
Evaluate fees for conformance
Monitor aged receivables
Collect aged receivables
Cultivate current clients
Cultivate prospective clients
Cultivate referral sources
Uncover new business opportunities
Represent GCM at closings
Attend client meetings
Chair client meetings
Attend client presentations
Chair client presentations
Prepare documentation
Identify revenue increase areas
Implement approved fee increases
Implement approved fee discounts
Implement approved fee waivers
Provide coverage for other managers
Support other managers
Represent GCM on projects
Lead departmental projects
Lead Corporate initiatives
Assist management with business products
Assist management with business processes
Supervise less experience associates
Mentor less experience associates
Adhere to risk standards
Adhere to regulatory standards
Identify risk-related issues
Escalate risk issues to management
Promote an environment that supports belonging
Reflect the M&T Bank brand
Maintain M&T internal control standards
Implement internal audit points
Implement external audit points
Implement issues raised by regulators
Complete other related duties
How You'll Work.
Team & Collaboration
Internal partners; Legal; Risk; Compliance; Audit; External parties; Attorneys; Financial advisors; Alliance partners; Service partners; GCM Sales; Fee Billing
Communication Scope
Verbal communication; Written communication; Client meetings; Presentations
Process & Methodology
Project management
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