Company
GBSITSSAPAriba+TechSeniorProfessional
Neural analysis suggests this role is
optimal for Senior candidates.
“GBS ITS SAP Ariba + Tech Senior Professional. Provide expert level support. Design and deliver solutions”
What You'll Achieve.
Continuous process improvement; System stability; Solution optimization; Alignment with enterprise strategy; Timely delivery of enhancements; Meet project objectives; Meet project milestones; Meet project targets; Meet SLA for production support
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Expert level functional support, Expert level technical support
What You'll Do.
Provide expert level support
Design and deliver solutions
Collaborate with other teams
Oversee production support issues
Ensure timely delivery of enhancements
Provide status updates
Meet project objectives
Meet project milestones
Manage planned resources
Manage project deadlines
Manage approved project scope
Manage quality of deliverables
Meet SLA for production support
How You'll Work.
Team & Collaboration
ITS teams; GBS teams; Enterprise Excellence teams
Communication Scope
Status updates
Process & Methodology
Project objectives, Project milestones, Project scope, Project quality
Full Job Description
This role is responsible for providing expert level functional and technical support for SAP S/4HANA Source to Pay (S2P) processes, with a primary focus on SAP Ariba, SAP Procurement, and integration with S/4HANA in the Sustain Operations environment. The role ensures continuous process improvement, system stability, solution optimization, and alignment with enterprise-wide strategic objectives through best-in-class SAP S2P solutions. Goal of function: Fulfil all the technology requirements for Procurement function e.g. Evaluate, implement new process & tools globally and support existing process and platforms deployed globally 1) Main tasks: Tasks performed regularly which form the essential characteristics of the position. * Understand business requirements to design and deliver the appropriate solutions. * Collaborate with other ITS, GBS etc. teams or Enterprise Excellence teams and externals to deliver appropriate solutions to the business. * Oversee tracking &resolution for production support issues, ensuring timely delivery of enhancements (BAU), managing escalations, and providing regular status updates to project leadership. * Meet project objectives and project milestones considering planned resources and deadlines, approved project scope and requested quality of project deliverables. * Risk awareness and corrective action where applicable * Project-related targets * SLA for Production support issues
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