Kaelo

Insurance

GapClaimsSpecialist

$325–475k ~AI est. Westville, KwaZulu-Natal, South Africa FULL TIME
The Brief

“Gap Claims Specialist at Kaelo. Skills: Claims assessment, Customer service. Manage assessment of claims. Resolve claims accurately”

What You'll Achieve.

Accurate and efficient processing of claims; Claims processing and queries attended to accurately; Claims processing and queries within agreed turnaround time; Accurate completion of administrative targets

Industry & Context.

Insurance
Problems you'll solve

Problem solving

What They're Looking For.

Must Have

Matric

Nice to Have

Insurance Industry Experience, Health Insurance Industry Experience, FAIS / RE5, FAIS / RE5 Accreditation with minimum 120 credits

What You'll Do.

Manage assessment of claims

Resolve claims accurately

Resolve claims efficiently

Ensure customer satisfaction

Process claims accurately

Process claims efficiently

Support operations of other divisions

Contribute towards continuous improvement

Contribute towards innovation

Attend to claims processing

Attend to queries within turnaround time

Contribute toward risk management

Assist clients with queries

Provide suitable query resolution

Complete administrative targets daily

Deal with telephonic queries

Provide ongoing feedback to clients

Perform ad hoc functions

How You'll Work.

Team & Collaboration

Collaborative

Communication Scope

Business writing skills

Free ATS check

Applying for this Gap Claims Specialist role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about Kaelo?

Real rants from real employees. Read before you apply.

Read Company Rants →