Kaelo
Insurance
GapClaimsSpecialist
“Gap Claims Specialist at Kaelo. Skills: Claims assessment, Customer service. Manage assessment of claims. Resolve claims accurately”
What You'll Achieve.
Accurate and efficient processing of claims; Claims processing and queries attended to accurately; Claims processing and queries within agreed turnaround time; Accurate completion of administrative targets
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Matric
Nice to Have
Insurance Industry Experience, Health Insurance Industry Experience, FAIS / RE5, FAIS / RE5 Accreditation with minimum 120 credits
What You'll Do.
Manage assessment of claims
Resolve claims accurately
Resolve claims efficiently
Ensure customer satisfaction
Process claims accurately
Process claims efficiently
Support operations of other divisions
Contribute towards continuous improvement
Contribute towards innovation
Attend to claims processing
Attend to queries within turnaround time
Contribute toward risk management
Assist clients with queries
Provide suitable query resolution
Complete administrative targets daily
Deal with telephonic queries
Provide ongoing feedback to clients
Perform ad hoc functions
How You'll Work.
Team & Collaboration
Collaborative
Communication Scope
Business writing skills
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