Entain
Gaming
GamingOperationsDeliveryManager
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“Gaming Operations Delivery Manager at Entain. Skills: Campaign delivery, Process excellence, Stakeholder collaboration. Ensure consistent delivery of gaming campaigns. Ensure efficient delivery of gaming campaigns”
Industry & Context.
Identify operational bottlenecks; Address operational issues
What They're Looking For.
Must Have
Operations experience, Campaign delivery experience, Gaming operations experience, Marketing operations experience, Regulated digital environment experience, Fast-paced digital environment experience, Campaign setup understanding, CMS processes understanding, Testing understanding, QA understanding, Simplify complex processes, Stakeholder management skills, Organised, Detail-oriented, Manage competing priorities, Confident communicator, Influence constructively, Build working relationships
Nice to Have
Experience in a regulated environment, Experience in a fast-paced digital environment
What You'll Do.
Ensure consistent delivery of gaming campaigns
Ensure efficient delivery of gaming campaigns
Ensure high-quality delivery of gaming campaigns
Translate strategy into execution
Manage end-to-end operational execution
Drive adherence to procedures
Configure gaming campaigns accurately
Deliver gaming campaigns on time
Own operational processes
Enforce operational processes
Serve as point of contact
Ensure accountability
Support workload prioritisation
Balance business impact
Enhance operational procedures
Streamline operational procedures
Scale operational procedures
Identify operational bottlenecks
Address operational issues
Build trusted relationships
Improve communication
Champion operational excellence
Champion accountability
Provide operational leadership
Follow best practices
Support change initiatives
Support new ways of working
How You'll Work.
Team & Collaboration
Marketing Operations team; Product Marketing team; Propositions team; CMS teams
Communication Scope
Influence constructively; Build working relationships
Full Job Description
We are seeking a Gaming Operations Delivery Manager to play a key role in ensuring the consistent, efficient, and high-quality delivery of gaming campaigns across our platforms. The role sits at the centre of Marketing Operations, Product Marketing, and Propositions, acting as the operational bridge that translates strategy into dependable execution. You will be responsible for end-to-end operational execution of campaigns, driving adherence to robust procedures and continuously simplifying and improving processes. This is a highly collaborative role that requires strong stakeholder management, attention to detail, and the ability to prioritise effectively in a fast-paced environment. * Play a pivotal role in shaping and scaling gaming operations. * Work with well-defined, robust operational procedures, with opportunities to improve and evolve them. * Be part of a collaborative, ambitious team focused on delivering high-quality customer experiences. Campaign Operations & Delivery * Partner closely with the Marketing Operations team in Hyderabad to streamline workflows where appropriate while maintaining high standards. * Ensure all gaming campaigns are configured accurately and delivered on time. * Own and enforce operational processes, with a strong focus on testing, quality assurance, and risk mitigation. * Serve as a key point of contact for operational execution, ensuring clarity, consistency, and accountability. Prioritisation & Process Excellence * Support effective workload prioritisation, balancing speed, quality, and business impact. * Ensure full adherence to documented Strong Operational Procedures, identifying opportunities to enhance, streamline, or scale them. * Proactively identify operational bottlenecks and address issues before they impact delivery. Stakeholder Collaboration * Build strong, trusted relationships with the Propositions team to ensure the Operations and CMS teams receive clear, complete, and timely information. * Reduce friction in wo
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