Circle K

Gérant(e)demagasinACT

Mercier, Quebec, Canada
The Brief

“Gérant(e) de magasin- ACT at Circle K. Skills: Leadership, Management, Customer service, Financial analysis. Supervise employees. Recruit, hire and train employees”

What You'll Achieve.

Ensure the store is clean, adequately stocked, organized and well-kept based on Company standards.; Maximize customer service and maintain store image.; Ensure that customer service, store image and marketing execution meet Company standards.; Promote safety awareness.; Help reduce risk to the company.; Ensure that all required and requested reports are completed accurately and timely.; Ensure that all merchandise is stocked, attractively displayed and priced correctly.; Maximize sales and net profits.

Industry & Context.

Problems you'll solve

Resolve customer complaints in a timely, professional manner.; Evaluates and develops specific action plans to address the needs of the store in order to reach the desired objectives.

Eligibility Requirements

Ability to work a minimum of 50 hours per week, Ability to be exposed to cold or warm temperature extremes, Ability to occasionally lift and/or carry up to 30 pounds, Ability to occasionally lift and/or carry up to 50 pounds, Ability to grasp, reach and manipulate objects with hands for entire shift., Ability to push/pull with arms up to a force of 20 pounds, Able to reach overhead for objects, Ability to bend and twist at waist, Ability to stoop, kneel, squat, bend, push, and pull, Ability to work alone, Be exposed to occasional noise, Ability to stand and/or walk for an entire shift, May require climbing a ladder, Perform approximately 95% of all work indoors, Required to clean parking lots, gas pumps, take out garbage, etc., Exposure to extreme cold temperatures, Work with minimum direction and periodic supervision.

What They're Looking For.

Must Have

Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions., Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions., Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc., A valid driver’s license and dependable transportation., Ability to have open availability., Ability to communicate (orally and in writing) in English., Ability to perform essential duties and physical functions described above., Ability to work in the conditions described below., Ability to operate a motor vehicle., Ability to sit for long periods of time.

Nice to Have

Food Server certificate (e. g. ServSafe) and Food Safety Management certification may be required.

What You'll Do.

hire and train employees

manage and assign tasks

Maintain store cleanliness and organization

Implement management skills

Develop supplier relationships

Resolve customer complaints

Provide onsite attendance

Prepare performance appraisals

Train employees on standards

Train employees on safety

Train employees on cash awareness

Ensure employee training completion

Develop communication methods

Establish communication meetings

Organize store files and manuals

Manage report completion

Manage merchandise stocking and display

Ensure employment posters are accessible

Analyze sales and expense information

Budget and forecast P&L lines

Manage merchandise margins

Safeguard and account for money

Perform financial analysis

Notify District Manager of discrepancies

How You'll Work.

Team & Collaboration

Develop positive and professional relationships with all suppliers.; Establishes periodic on-going communication meetings with all store employees and the District Manager.

Communication Scope

Ability to communicate (orally and in writing) in English.

Process & Methodology

Develops specific action plans to address the needs of the store in order to reach the desired objectives.

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