FWD Group
Finance / FinServ
FWDSummerInternship2026Operations
“FWD Summer Internship 2026 - Operations at FWD Group. Skills: Operations. Support in the development of ideas, projects and strategies for the company to pursue the vision of changing the way people feel about insurance.. Collaborate with team members and stakeholders on how to improve processes and maximize our efficiency.”
Industry & Context.
Good problem-solving skills; Good analytical and logical thinking
What They're Looking For.
Must Have
Current 3rd – 4th year students or fresh-graduates from Economics/Business Administration or related background., Available to work full time from June to August., Minimum cumulative GPA of 7.0/10 or equivalent., Passionate for exploring Life Insurance industry and Operations field., Good at interpersonal & communication skills in both Vietnamese and English., Good problem-solving skills and ability to handle various situations., Good analytical and logical thinking., Detail-oriented and well-organized and customer-focused mindset., Proactive, willing to learn and grow with can-do attitude.
Nice to Have
Have knowledge of company products or services is a plus.
What You'll Do.
Support in the development of ideas
projects and strategies for the company to pursue the vision of changing the way people feel about insurance.
Collaborate with team members and stakeholders on how to improve processes and maximize our efficiency.
Get an inside view of what we do
and the people that make FWD a great place to work.
Support in preparing guidelines for Customer/Frontline/Agent
related to policy change and policy payment.
Assist in policy services AML tasks.
Other assigned tasks by line manager.
Check AML alerts for new business cases
Perform admin checking to support underwriting assessment
Prepare and issue underwriting correspondence: Declined / Postponed / NTU / Withdrawn letters
Prepare and manage LCA (Letter of Conditional Acceptance)
and store medical invoices and clinic billing documents AND upload
archive Customer and Corporate documents
Support Underwriting team in daily operations and audit/document requests.
Receive and register claim requests into the claim system
Check clarity and legibility of claim document images (medical records
Store claim documents according to internal filing guidelines.
Support other tasks of the department.
Prepare documents and consolidate information from internal departments as requested.
Support system testing activities
including test cases and defect tracking.
Coordinate task progress and follow up with stakeholders when needed.
Assist in drafting standard contracts and handling administrative documents.
How You'll Work.
Team & Collaboration
Collaborate with team members and stakeholders on how to improve processes and maximize our efficiency.
Communication Scope
Vietnamese; English
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