Company
FuneralServicesAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Funeral Services Assistant. Skills: Funeral services support, Client interaction, Administrative tasks. Prepare for services. Set up floral arrangements”
Industry & Context.
Adherence to company policies and procedures, Perform duties consistent with company mission and values
What They're Looking For.
Must Have
High school diploma or equivalent, Valid province driver’s license with an acceptable driving record
Nice to Have
Previous customer service and/or sales experience, Proficient with MS Office suite and databases ability and willingness to learn
What You'll Do.
Set up floral arrangements
Prepare service documents
Prepare cremation documents
Prepare maintenance documents
Assist with preparation of remains
Perform office duties
Operate multiline phone system
Operate debit card machine
Operate postage meter
Operate stereo/video system
Deliver floral arrangements
Perform transportation
Drive Funeral Home vehicles
Ensure refreshments are available
Assist with visitations
Assist with memorial services
Assist with funeral services
Prepare service documents
Prepare cremation documents
Prepare maintenance documents
Greet client families
Receive client families
Assist persons entering office
Accommodate family needs during service
Accommodate family needs during visitation
Wash funeral home vehicles
Clean funeral home vehicles
Clean client vehicles
How You'll Work.
Team & Collaboration
Attend monthly staff meeting; Work with management
Communication Scope
Clear and concise verbal communication skills; Clear and concise written communication skills
Full Job Description
Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. **Job Responsibilities** * Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items * Prepares documents related to services, cremations, maintenance, as directed by management * Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations * Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. * Run errands such as for floral delivery, picking up of supplies, documents, etc * Serves as an usher and may park cars or perform any transportation requirements. * Drives Funeral Home vehicles for services and picking up families * Ensures refreshments are available (where allowed by law) * Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. * Prepares documents related to services, cremations, maintenance etc., * Greets and receives client families and / or other person
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