Company
FuneralServiceAssistant
“Funeral Service Assistant. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Provides clerical and administrative assistance supporting funeral operations.. meeting the general public”
Industry & Context.
Acceptable driving record required, Attendance at monthly staff meeting is expected.
What They're Looking For.
Must Have
Valid state driver’s license with an acceptable driving record required
Nice to Have
Previous customer service and/or sales experience preferred
What You'll Do.
Provides clerical and administrative assistance supporting funeral operations.
meeting the general public
answering questions and providing information on funeral and cremation information and other related topics
answering phones courteously and in a polite manner
memorial and other services or ceremonies as requested by funeral home clients and management.
Prepares for services to include delivering and setting up floral arrangements
photos and other personal keepsakes or mementos of client ensures proper care and storage of any of these items
Prepares documents related to services
as directed by management
Assists with respectful preparation of remains of deceased
including dressing and lifting deceased
or operation of crematory
as permitted by law and in keeping with company regulations
Performs office duties such as answering phones and operating fax machine
multiline phone system
postage meter and scale and stereo/video system.
Run errands such as for floral delivery
picking up of supplies
Serves as an usher and may park cars or perform any transportation requirements.
Drives Funeral Home vehicles for services and picking up families
Ensures refreshments are available (where allowed by law)
Assist with visitations
memorial and funeral services which may visitation and chapel set up
dressing and casketing remains
delivering family items and flowers.
Prepares documents related to services
Greets and receives client families and / or other persons entering the office for information and assistance
Accommodates the needs of the family during a service and/or visitation
May wash and clean funeral home vehicles and other client vehicles as required from time to time
How You'll Work.
Team & Collaboration
Attendance at monthly staff meeting is expected.; team player
Communication Scope
Clear and concise verbal and written communication skills
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