Company
Funeral Home
FuneralHomeManager
“Funeral Home Manager. Skills: Business management, Financial management, People management. Provide guidance to location leadership. Manage the business”
What You'll Achieve.
Achieve annual sales revenue targets; Achieve production targets; Achieve Profit & Loss (P&L) goals; Achieve annual financial goals; Increase sales; Increase market share; Improve customer satisfaction index; Increase employee engagement; Minimize turnover
Industry & Context.
Resolve complex problems
Travel up to 75%
What They're Looking For.
Must Have
High School Diploma or equivalent, Applicable state Funeral Director licensure, At least eleven (11) years industry experience, At least six (6) years experience managing people, Effectively managing budgets and expense control
Nice to Have
Technical schooling diploma Funeral Services/Mortuary Science, Bachelor’s degree in Mortuary Science, Associate’s Degree in Finance, Marketing, Business
What You'll Do.
Provide guidance to location leadership
Manage customer growth
Manage people resources
Provide direction with short-term planning
Achieve annual sales revenue targets
Achieve production targets
Achieve Profit & Loss (P&L) goals
Foster a sense of ownership
Foster pride in the staff
Encourage profitable case volume growth
Manage location management at multiple locations
Manage multiple lines of business
Understand business goals
Understand operational priorities
Approve annual business plans
Approve financial goals
Approve production goals
Approve revenue goals
Monitor annual financial goals
Achieve annual financial goals
Transfer financial knowledge
Provide marketing guidance
Provide advertising guidance
Provide community guidance
Provide customer guidance
Leverage corporate resources
Leverage market resources
Expand brand awareness
Expand product awareness
Increase market share
Develop plans to improve customer satisfaction
Implement plans to improve customer satisfaction
Develop plans to improve on-line reviews
Implement plans to improve on-line reviews
Resolve complex problems
Provide resolution guidance
Empower accountability
Assure operating practices comply with regulations
Assure operating practices comply with Company policies
Assure safety standards
Assure quality control standards
Assure compliance standards
Collaborate with colleagues
Collaborate with market leadership
Remove operational barriers
Encourage business enhancements
Encourage operational enhancements
Work with Corporate Departments on product needs
Work with Corporate Departments on process needs
Work with Corporate Departments on technology needs
Develop communication plans for initiatives
Implement communication plans for initiatives
Develop communication plans for change management
Implement communication plans for change management
Oversee implementation of initiatives
Provide leadership for change
Provide guidance for change
Communicate long-term strategy
Communicate annual goals
Assist staff with cascading strategy
Assist staff with cascading goals
Assist staff with messaging strategy
Assist staff with messaging goals
Develop a strong team
Develop a trusting team
Develop an empowered team
Develop a reliable team
Understand team members career aspirations
Provide assignments to develop skills
Provide assignments to close skill gaps
Address issues constructively
Provide tangible feedback
Provide appropriate feedback
Develop frontline supervisors’ management style
Increase employee engagement
Monitor training requirements
Monitor licensing requirements
Promote an effective staff
Recommend pay increases
Recommend special pays
Recommend career advancements
Write development plans
Collaborate with Human Resources on discipline
Collaborate with Human Resources on development
Collaborate with Human Resources on termination
Recommend terminations
Discuss terminations with Market Leadership
How You'll Work.
Team & Collaboration
Market Leadership; Corporate Departments; Human Resources
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