Company
FuneralHomeManager
“Funeral Home Manager. Skills: Operations management, Financial management, People development. Manage daily operations. Foster ownership and pride”
What You'll Achieve.
Achieve annual sales revenue targets; Achieve production targets; Achieve Profit & Loss goals; Exceed client family expectations; Improve customer satisfaction index; Improve on-line community reviews
Industry & Context.
Ability to work evenings, Ability to work weekends
What They're Looking For.
Must Have
Minimum five (5) years industry experience, Progressively increased responsibilities, Minimum (2) years managing people, Minimum (2) years managing projects, Funeral Director license, Technical diploma in Funeral Services, Technical diploma in Mortuary Science, Bachelor’s degree in Mortuary Science, Degree as required by state/province law, Ability to work evenings, Ability to work weekends
Nice to Have
Budgeting experience strongly preferred, Expense control experience strongly preferred
What You'll Do.
Manage daily operations
Foster ownership and pride
Encourage profitable case volume growth
Achieve annual sales revenue targets
Achieve production targets
Achieve Profit & Loss goals
Develop professional staff
Develop effective staff
Exceed client family expectations
Develop annual business plan
Develop annual budget
Develop financial goals
Develop production goals
Develop revenue goals
Monitor financial goals
Achieve financial goals
Manage daily activities
Ensure on-time services
Assure operating practices comply with regulations
Assure operating practices comply with policies
Establish location goals
Establish location priorities
Present Company strategies to staff
Communicate Company strategies to staff
Present Market strategies to staff
Communicate Market strategies to staff
Present Company values to staff
Communicate Company values to staff
Present Company goals to staff
Communicate Company goals to staff
Manage frontline supervisor responsibilities
Manage frontline supervisor expectations
Manage frontline supervisor accountabilities
Collaborate for resource sharing
Collaborate for ideas
Collaborate for business enhancements
Collaborate for operational enhancements
Work on product needs
Work on process needs
Work on technology needs
Work on product improvements
Work on process improvements
Work on technology improvements
Ensure facility maintenance
Ensure grounds maintenance
Keep facilities clean
Keep facilities manicured
Keep grounds manicured
Keep facilities in working order
Keep grounds in working order
Budget for equipment repairs
Budget for furniture repairs
Develop a strong team
Develop a trusting team
Develop a reliable team
Understand team members' career aspirations
Provide assignments to develop skills
Provide assignments to close skill gaps
Monitor training requirements
Monitor licensing requirements
Re-train staff prior to expiration
Re-license staff prior to expiration
Conduct performance reviews
Create developmental plans
Collaborate with Human Resources for recruiting
Collaborate with Human Resources for retention
Collaborate with Market Leadership for recruiting
Collaborate with Market Leadership for retention
Participate in community organizations
Participate in civic organizations
Participate in other organizations
Develop plans to improve customer satisfaction
Implement plans to improve customer satisfaction
Develop plans to improve on-line reviews
Implement plans to improve on-line reviews
How You'll Work.
Team & Collaboration
Collaborate with local Management; Work with Market Leadership; Work with Corporate Departments; Collaborate with Human Resources
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