Company
FuneralHomeManager
“Funeral Home Manager. Skills: Financial Management, Operations Management, People Development. Develop annual business plan. Develop financial goals”
What You'll Achieve.
Profitable case volume growth; Achieving annual sales revenue targets; Achieving production targets; Achieving Profit & Loss (P&L) goals; Exceeding client family expectations; Exceeding customer expectations; Improving efficiencies
Industry & Context.
Problem analysis; Problem solving
Work evenings, Work weekends, Work nights
What They're Looking For.
Must Have
High school diploma or equivalent, Funeral Director license, Five (5) years’ industry experience, Two (2) years’ experience guiding staff, Ability to work evenings and weekends, Proficient in MS Office suite, Professional interpersonal skills, Cognitive Ability, Process and results oriented, Ability to create clear presentations, Professional written and verbal communication skills, Proficient working knowledge of HMIS, Proficient working knowledge of InfoPort, Proficient working knowledge of CarePoint, Proficient MS Office Suite skills, Ability to work nights and weekends
Nice to Have
Technical diploma in Funeral Services, Bachelor’s degree in Mortuary Science, Prior experience managing people, Budgeting and expense control experience
What You'll Do.
Develop annual business plan
Develop financial goals
Develop production goals
Develop revenue goals
Prepare annual operational budgets
Prepare personnel budgets
Communicate Company strategies to staff
Communicate Market strategies to staff
Communicate Company values to staff
Communicate Market values to staff
Communicate Company goals to staff
Communicate Market goals to staff
Interpret goals into local actionable plans
Monitor financial trend
Understand financial trend
Monitor financial changes
Understand financial changes
Monitor financial mechanisms
Understand financial mechanisms
Drive financial goals
Manage the day-to-day operations
Communicate expectations
Ensure annual goal achievement
Ensure on-time services
Resolve escalated customer issues
Assure operations comply with regulations
Assure operations comply with procedures
Assure operations comply with policies
Collaborate with local Management
Work with Market Leadership
Work with Corporate Departments
Participate in community organizations
Participate in civic organizations
Ensure maintenance of facilities
Ensure maintenance of grounds
Plan annual initiatives
Implement annual initiatives
Collaborate with stakeholders
Understand business needs
Understand resource constraints
Identify innovative solutions
Implement innovative solutions
Support change initiatives
Facilitates Arrangements Conference
Summarize desired outcomes
Discuss available life insurance
Discuss available benefits
Promote funeral services
Promote cemetery services
Promote crematory services
Promote catering services
Promote flower services
Promote music services
Promote Everlasting Memory products
Preside as Master of Ceremonies
Confirm authorization to proceed
Present when casket is placed in grave
Present when casket is placed in crypt
Present when casket is placed in burial vault
Verify personal belongings removed prior to burial
Develop a strong team
Develop a trusting team
Develop a reliable team
Provide regular informal feedback
Provide formal feedback
Identify developmental needs
Provide assignments to develop skills
Provide assignments to close gaps
Hire an effective staff
Promote a skilled staff
Promote an effective staff
Recommend pay increases
Recommend special pays
Recommend career advancements
Build effective business relationships
How You'll Work.
Team & Collaboration
Cross-functional teams; Market Leadership; Corporate Departments; Stakeholders
Communication Scope
Written communication; Verbal communication; Public speaking; Presentations
Process & Methodology
Annual business plan, Annual initiatives
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