Company
FuneralDirector
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Funeral Director. Skills: Funeral arrangement, Service direction, Compliance. Facilitate funeral arrangement discussions. Preside over visitation services”
Industry & Context.
Identify problems; Reasoning; Planning; Learning from experience
Push and pull up to 150 pounds, Work outdoors in all seasons, Work in all weather conditions, Sit or stand up to 6 hours, Climb stairs, Flexibility of availability, Work nights, Work weekends
What They're Looking For.
Must Have
Graduated from accredited school of mortuary science, Current Funeral Director license, Valid state driver's license
Nice to Have
Industry experience preferred
What You'll Do.
Facilitate funeral arrangement discussions
Preside over visitation services
Preside over funeral services
Preside over graveside services
Ensure compliance with mortuary regulations
Ensure compliance with health regulations
Ensure compliance with vital statistics regulations
Receive calls from next of kin
Obtain deceased contact information
Obtain family contact information
Schedule arrangement appointments
Care for deceased respectfully
Update removal status in software
Escort to meeting space
Facilitate Arrangements Conference
Assess needs during conference
Summarize desired outcomes
Discuss life insurance options
Discuss available benefits
Promote funeral services
Promote cemetery services
Promote crematory services
Review merchandise contracts
Review service contracts
Authorize contract revisions
Confirm authorization to proceed with service
Serve as Master of Ceremonies
Inspect deceased visually
Adjust casket dressing
Adjust deceased attire
Adjust deceased makeup
Communicate concerns to preparation staff
Inspect Services Arrangements
Initiate corrective action
Provide instruction to services team
Provide guidance to services team
Fulfill death care requests
Obtain leads for pre-need services
Order music for events
Order flowers for events
Order catering for events
Scan photos for products
Create electronic presentations
Create on-line memorials
Set up chairs for events
Set up tables for events
Set up flowers for events
Set up guest books for events
Set up décor for events
Clean event room post event
Identify property in need of repair
Deliver family memorabilia
Perform attendant duties
Serve as parking lot attendant
Attend community events
Attend charity events
Represent company at events
Promote company location
Promote company market
Apply licensure to business environment
Comply with regulations
Peer review work for accuracy
Peer review work for quality
Collaborate with peers for assistance
Collaborate with manager for guidance
Exhibit accountability for behaviors
Ensure compliance with local regulations
Ensure compliance with state regulations
Ensure compliance with federal regulations
Discuss assignments with manager
Discuss expectations with manager
Discuss priorities with manager
Discuss deadlines with manager
Seek guidance from manager
Seek coaching from manager
Notify manager of light workload
Volunteer for additional work
Adjust to new work structures
Adjust to new processes
Adjust to new requirements
Adjust to new cultures
How You'll Work.
Team & Collaboration
Collaborates with peers; Collaborates with manager
Communication Scope
Professional written communication; Professional verbal communication
Full Job Description
Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). **Job Responsibilities** Arrangements Conference * Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. * May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. * Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. * Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. * Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the cask
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