Company
FuneralDirector
“Funeral Director. Skills: Funeral Director, Arrangements Conference, Directing Services, Event Planning. Facilitates funeral arrangement discussions with deceased next of kin. Presides over visitation, funeral, and graveside services”
Industry & Context.
Reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations; Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Work is both indoors and outdoors during all seasons and weather, Professional business attire required when in contact with families, Frequent continuous period of time sitting or standing up to 6 hours per frequently climbing stairs to access buildings, Physical effort requiring manual dexterity is required, Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps, Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary
What They're Looking For.
Must Have
Current Funeral Director license within the practicing state, Valid state driver’s license with an acceptable driving record required to operate company owned vehicles
Nice to Have
Industry experience is preferred
What You'll Do.
Facilitates funeral arrangement discussions with deceased next of kin
Presides over visitation
and graveside services
Responsible for the compliance with all mortuary
and vital statistics regulation compliance
Receives or initiates call to deceased next of kin
Obtains or confirms deceased and family contact information
Schedules Arrangement appointment
Emails appointment confirmation
Performs removals or transfers adhering to company standards and processes
Updates removal status in proprietary software
Greets next of kin and escorts to meeting space
Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes
Discusses available life insurance and available benefits
and crematory services and merchandise
Transitions Arrangement Conference to Funeral Services Counselor/Advisor
May perform FSA/FSC responsibilities
Responsible for reviewing and authorizing merchandise and service contract revisions
Confirms authorization to proceed with service Arrangements
Presides as Master of Ceremonies (MC) for visitation
or graveside services
Shall be present for graveside services included in the purchase agreement
Shall be present when the casket containing a human body is placed in a grave
Verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements
Visually inspects deceased
adjusts casket dressing
deceased attire or makeup
or communicates concerns to preparation staff
Visually inspects Services Arrangements against contractual arrangements and the next of kin initiates corrective action
Provides instruction or guidance to services team members
Interacts with the family to fulfill the death care requests
Obtains leads for pre-need services
Perform a variety of event planning responsibilities
Resource planning and ordering of music
or catering to fulfill Arrangement requests
Produces MeM products
Post event cleans chairs
Proper storage of items
Identifies property in need of repair
Courier/deliver family memorabilia to home
May perform a variety of attendant duties
May attend community or charity events to represent and promote the location or market
Works under general guidance
Learning to apply licensure to business environment complying with regulations
Work may be peer reviewed for accuracy
Collaborates with peers or manager for assistance and guidance
Exhibits accountability for behaviors
Ensures compliance with local
and federal regulations
Takes the initiative to discuss assignments
priorities and deadlines
Seek guidance and coaching from manager
Notifies manager when workload is light and volunteers for additional work
Adjusts effectively to work within new work structures
requirements or cultures
Additional responsibilities as requested or assigned
How You'll Work.
Team & Collaboration
Collaborates with peers or manager for assistance and guidance; Peer reviewed for accuracy, quality
Communication Scope
Professional written and verbal communication skills; Public speaking skills with the ability to influence and gain consensus
Process & Methodology
resource planning
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