Company
FuneralDirector
“Funeral Director. Skills: Funeral arrangement facilitation, Service presiding, Regulatory compliance, Event planning, Professional communication. Facilitates funeral arrangement discussions with deceased next of kin. Presides over visitation, funeral, and graveside services”
Industry & Context.
Reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations; Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Work is both indoors and outdoors during all seasons and weather, Professional business attire required when in contact with families, Frequent continuous period of time sitting or standing up to 6 hours per frequently climbing stairs to access buildings, Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage, Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps, Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary
What They're Looking For.
Must Have
Current Funeral Director license within the practicing state, Valid state driver’s license with an acceptable driving record required to operate company owned vehicles
Nice to Have
Industry experience is preferred
What You'll Do.
Facilitates funeral arrangement discussions with deceased next of kin
Presides over visitation
and graveside services
Ensures compliance with mortuary
and vital statistics regulations
Performs removals or transfers
Updates removal status in proprietary software
Facilitates Arrangements Conference
Assesses needs and summarizes desired outcomes
Discusses available life insurance and benefits
and crematory services and merchandise
Transitions Arrangement Conference to Funeral Services Counselor/Advisor
Reviews and authorizes merchandise and service contract revisions
Confirms authorization to proceed with service Arrangements
Acts as Master of Ceremonies for services
Visually inspects deceased and adjusts presentation
Visually inspects Services Arrangements against contractual arrangements
Initiates corrective action for services
Interacts with the family to fulfill death care requests
Obtains leads for pre-need services
Performs event planning responsibilities
Plans and orders music
Produces MeM products
Orders memorabilia or stationary
Creates electronic presentations
Creates on-line memorials
Cleans event spaces post-event
Stores items properly
Identifies property in need of repair
Delivers family memorabilia
Performs attendant duties (parking lot attendant
Represents and promotes the location or market at community or charity events
Works under general guidance
Applies licensure to business environment
Complies with regulations
Collaborates with peers or manager for assistance and guidance
Exhibits accountability for behaviors
Ensures compliance with local
and federal regulations
Discusses assignments
priorities and deadlines
Seeks guidance and coaching from manager
Notifies manager when workload is light and volunteers for additional work
Adjusts effectively to work within new work structures
requirements or cultures
Performs additional responsibilities as requested or assigned
How You'll Work.
Team & Collaboration
Collaborates with peers or manager for assistance and guidance; Works with services team members
Communication Scope
Professional written and verbal communication skills; Public speaking skills
Process & Methodology
resource planning
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