Company
FuneralDirector
“Funeral Director. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Facilitates funeral arrangement discussions with deceased next of kin. Presides over visitation, funeral, and graveside services”
Industry & Context.
reason; plan; identify problems; learn quickly; learn from experience; appropriately apply learning to new situations; Process and results oriented; motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Work is both indoors and outdoors during all seasons and weather, professional business attire required when in contact with families, Frequent continuous period of time sitting or standing up to 6 hours per frequently climbing stairs to access buildings, Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage, Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps, Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary
What They're Looking For.
Must Have
Current Funeral Director license within the practicing state, Valid state driver’s license with an acceptable driving record required to operate company owned vehicles
Nice to Have
Industry experience is preferred
What You'll Do.
Facilitates funeral arrangement discussions with deceased next of kin
Presides over visitation
and graveside services
Responsible for the compliance with all mortuary
and vital statistics regulation compliance
Receives or initiates call to deceased next of kin
Schedules Arrangement appointment
Performs removals or transfers adhering to company standards and processes
Cares for deceased in a respectful manner
Greets next of kin and escorts to meeting space
Initiates and facilitates Arrangements Conference
Transitions Arrangement Conference to Funeral Services Counselor/Advisor
Responsible for reviewing and authorizing merchandise and service contract revisions
Presides as Master of Ceremonies (MC) for visitation
or graveside services
Visually inspects deceased
adjusts casket dressing
deceased attire or makeup
or communicates concerns to preparation staff
Visually inspects Services Arrangements against contractual arrangements and the next of kin initiates corrective action
Interacts with the family to fulfill the death care requests
Performs a variety of event planning responsibilities
Produces MeM products
Post event cleans chairs
proper storage of items
identifies property in need of repair
and courier/deliver family memorabilia to home
May perform a variety of attendant duties
May attend community or charity events to represent and promote the location or market
Works under general guidance
Ensures compliance with local
and federal regulations
Takes the initiative to discuss assignments
priorities and deadlines
Notifies manager when workload is light and volunteers for additional work
Adjusts effectively to work within new work structures
requirements or cultures
How You'll Work.
Team & Collaboration
collaborates with peers or manager for assistance and guidance
Communication Scope
Professional written and verbal communication skills; Public speaking skills with the ability to influence and gain consensus
Process & Methodology
resource planning
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