Company
FuneralDirector
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Funeral Director. Facilitates funeral arrangement discussions. Presides over visitation, funeral, and graveside services”
Industry & Context.
Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations; Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Work is both indoors and outdoors during all seasons and weather, Professional business attire required when in contact with families, Frequent, continuous periods of time sitting or standing, up 6 hours per day, Frequent climbing stairs to access buildings frequently, Physical effort requiring manual dexterity is required, Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps, Flexibility of availability may be necessary as services may occur outside of normal business hours, Working nights and weekends is frequently necessary
What They're Looking For.
Must Have
Current Funeral Director and Embalmer dual license, Valid driver’s license with an acceptable driving record required to operate company owned vehicles
Nice to Have
Industry experience is preferred
What You'll Do.
Facilitates funeral arrangement discussions
Presides over visitation
and graveside services
Performs Embalming responsibilities
Ensures compliance with mortuary regulations
Receives or initiates call to deceased next of kin
Schedules Arrangement appointment
Performs removals or transfers
Cares for deceased in a respectful manner
Updates removal status in proprietary software
Facilitates Arrangements Conference
Assesses needs and summarizing desired outcomes
Discusses available life insurance and benefits
and crematory services
Transitions Arrangement Conference to Funeral Services Counselor
Reviews and authorizes merchandise and service contract revisions
Confirms authorization to proceed with service Arrangements
Acts as Master of Ceremonies (MC)
Visually inspects deceased
Adjusts casket dressing
deceased attire or makeup
Communicates concerns to preparation staff
Visually inspects Services Arrangements
Initiates corrective action
Provides instruction or guidance to services team members
Interacts with the family
Fulfills death care requests
Obtains leads for pre-need services
Performs event planning responsibilities
Plans and ordering of music
Produces MeM products
Orders memorabilia or stationary
Creates electronic presentations
Creates on-line memorials
Stores items properly
Identifies property in need of repair
Delivers family memorabilia
Performs attendant duties
Acts as parking lot attendant
Attends community or charity events
Represents and promotes the location or market
Verifies identification
Reviews embalming authorization
Replaces bodily fluids/waste with embalming
Performs restorations
Prepares human remains
Verifies appropriate casket and lining
Maintains preparation room
Cleans soiled equipment
Disposes of hazardous waste
Promotes a safe work environment
Inventories and reorders supplies
Works under general guidance
Applies licensure to business environment
Complies with regulations
Collaborates with peers or manager
Seeks assistance and guidance
Exhibits accountability for behaviors
Ensures compliance with local
and federal regulations
Discusses assignments
priorities and deadlines
Seeks guidance and coaching from manager
Notifies manager when workload is light
Volunteers for additional work
Adjusts effectively to work within new work structures
Performs additional responsibilities as requested or assigned
How You'll Work.
Communication Scope
Professional written and verbal communication skills; Public speaking skills
Full Job Description
Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). **Job Responsibilities** **Arrangements Conference** * Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. * May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. * Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. * Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. * Responsible for reviewing and authorizing merchandise and service contract revisions. **Directing Services** * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the pu
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