Company
FuneralDirector
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Funeral Director. Skills: Funeral arrangement discussions, Service direction, Event planning. Facilitates funeral arrangement discussions. Presides over visitation, funeral, and graveside services”
Industry & Context.
reason; plan; identify problems; learn quickly; learn from experience; appropriately apply learning to new situations; removing obstacles; exploring alternatives
Work is both indoors and outdoors during all seasons and weather, professional business attire required when in contact with families, Frequent continuous period of time sitting or standing up to 6 hours, frequently climbing stairs to access buildings, Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage, Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps, Flexibility of availability may be necessary as services may occur outside of normal business hours, working nights and weekends is frequently necessary
What They're Looking For.
Must Have
Current Funeral Director license as required by provincial regulations, Valid driver’s license with an acceptable driving record required to operate company owned vehicles
Nice to Have
Industry experience is preferred
What You'll Do.
Facilitates funeral arrangement discussions
Presides over visitation
and graveside services
Responsible for compliance with regulations
Performs removals or transfers
Updates removal status
Facilitates Arrangements Conference
Summarizes desired outcomes
Promotes funeral services
Transitions Arrangement Conference
Presents cemetery property
Reviews and authorizes contract revisions
Confirms authorization to proceed
Presides as Master of Ceremonies
Visually inspects deceased
Adjusts casket dressing
Communicates concerns to preparation staff
Visually inspects Services Arrangements
Initiates corrective action
Interacts with the family
Obtains leads for pre-need services
Performs event planning responsibilities
Produces MeM products
Identifies property in need of repair
Delivers family memorabilia
Performs attendant duties
Represents and promote the location
Works under general guidance
Ensures compliance with regulations
Discusses assignments
Seeks guidance and coaching
Notifies manager when workload is light
Volunteers for additional work
Adjusts effectively to work structures
How You'll Work.
Team & Collaboration
Collaborates with peers or manager for assistance and guidance; Works with product team
Communication Scope
Professional written and verbal communication skills; Public speaking skills
Process & Methodology
resource planning
Full Job Description
Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, province, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). **Job Responsibilities** **Arrangements Conference** * Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. * May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. * Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. * Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. * Responsible for reviewing and authorizing merchandise and service contract revisions. **Directing Services** * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present wh
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