Company
FuneralArranger
“Funeral Arranger. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Services client families during funerals, visitations, and interment.. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual.”
Industry & Context.
Problem solving skills
Current state/province issued driver’s license with an acceptable driving record
What They're Looking For.
Must Have
High School diploma or equivalent, Minimum of 3 years related experience as a Funeral Assistant, Current state/province issued driver’s license with an acceptable driving record, Knowledge of computers and some software including MS Office Suite required
What You'll Do.
Services client families during funerals
Assists in the implementation of choices made by the families/legal representative regarding the funeral
final disposition of the body and memorialization of the individual.
Provides exemplary customer service in all areas of helping client families following the loss of a loved one.
Ensures customer needs are met directly or through appropriately licensed individuals.
conducts and directs bereavement rites
including funeral and memorial ceremonies in a professional
organized and caring manner consistent with Company Policies and Procedures
Confirms authorization to proceed with the service arrangements
Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
Assists with funeral services by: coordinating the parking of cars
driving funeral vehicles
assisting at chapel and church services and at the delivering flowers
photos and other personal keepsakes or mementos of client families
sets up and removes chairs
In absence of Family Service Counselor
provides aftercare including delivery of: stationery; information on insurance
health benefits and pension
pre-arrangements for next of kin
Ensures potential pre-need referrals are shared with Family Service Counselors
Ensures adherence to all applicable professional
state/provincial and federal licensing authorities
rules and regulations
Prepares and accurately completes documents and online entries related to services
Assists with general office duties including answering phones and preparing reports as necessary
Assist with the maintenance of vehicles
the facility and property
Receives caskets and other funeral home supplies as well as place into inventory
Ensures refreshments are available (where allowed by law)
How You'll Work.
Communication Scope
Good communication skills
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