FuneralArranger

Our associates celebrate lives. We celebrate our associates. Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals. **Job Responsibilities** * Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures * Confirms authorization to proceed with the service arrangements * Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services * Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs * In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin * Ensures potential pre-need referrals are shared with Family Service Counselors * Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations * Prepares and accurately completes documents and online entries related to services, cremations, maintenance * Assists with general office duties including answering phones and preparing reports as necessary * Assist with the maintenance of vehicles, the facility and property * Receives caskets and other funeral home supplies as well as p