State Street
FundServicesReconciliations,Officer
Neural analysis suggests this role is
optimal for Senior candidates.
“Fund Services Reconciliations, Officer at State Street. Skills: reconciliation, transactional responsibilities, client communication, stakeholder management. oversee and deliver all day-to-day reconciliation and transactional responsibilities of the middle office team. initiate and develop good communication and interpersonal relationship with business operations teams and IT”
Industry & Context.
critical thinking and problem-solving skills; analytical and problem-solving skills
What They're Looking For.
Must Have
Degree in finance, business, technology or equivalent or relevant industry experience, Proven experience in client communication and interaction at all levels, MS Excel, Access, Word, PowerPoint skills necessary, English written and spoken ability, communication skills – written and verbal
Nice to Have
In depth understanding of Middle Office operations, preferably Reconciliation Operations, Product and Industry knowledge preferable across – Equity, FI, FX and ETD, inclusive of Global Markets, Proven experience in client communication and interaction at all levels especially senior and regulatory levels, Knowledge on Transaction Life cycle premium (Recon Tool), Experience in leveraging technology solutions including low-code tools, SQL, Python or similar is advantageous, Knowledge of reconciliation platforms (e. g. , TLM, DUCO, IntelliMatch), Exposure to automation tools (e. g. , Alteryx, Python, RPA), Understanding of regulatory and audit requirements
What You'll Do.
oversee and deliver all day-to-day reconciliation and transactional responsibilities of the middle office team
initiate and develop good communication and interpersonal relationship with business operations teams and IT
maintain the high level of service that is currently being provided to all the clients
ensure the teams under their responsibility undertake delivery to both internal and external clients
ensure timely response to client initiated queries
escalation of any unresolve matters to manager for best resolution solution
Perform Cash and position reconciliation between Investment manager books and custodian books
Responsible for service delivery and client sentiment
including direct client contact
Perform work independently within scope of established guidelines and according to specific procedures
Resolve discrepancies and take action on complex and escalated matters from external clients and internal departments
Communicate effectively on issues / problems to the Client and to STT management
adhere to escalation procedures so that the business is compliant with internal policies and external regulations
Developing a risk management and control environment
Recommend and support process improvement initiatives
Proactively drive the cash
securities and total market value reconciliation process
including data acquisition
investigation and allocation
How You'll Work.
Team & Collaboration
work with State Street teams from around the globe; initiate and develop good communication and interpersonal relationship with business operations teams and IT; Liaise with colleagues in region or divisions globally where required for client issue resolution; Good team working skills for a common goal across locations; Flexibility in working outside of your responsibilities and areas of expertise - Taking accountability of end-to-end outcomes as an enterprise, collaborating across functionsusiness and locations; Effective communication and stakeholder management
Communication Scope
good communication and interpersonal relationship; Communicate effectively on issues / problems to the Client and to STT management; communication skills to audiences of different sizes and levels of seniority; Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally; communication skills – written and verbal; Effective communication and stakeholder management
Full Job Description
**_Job Description_** **Who we are looking for** In this role, you will work with State Street teams from around the globe to lead teams supporting a global premier investment management client. You will have leadership and strategy responsibility to oversee and deliver all day-to-day reconciliation and transactional responsibilities of the middle office team in a fast-paced, flexible and exciting environment. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients. **Why this role is important to us** This is a varied operational and managerial position which is market and client facing, with a senior level of responsibility leading both the Transaction Management and Reconciliation teams within Middle Office Services in Coimbatore. The responsibilities of the teams are responsible for trade confirmation, processing, settlement, and reporting along with the end to end processes facilitation cash and position reconciliation. The candidate is should be a hands on manager who is required to ensure the teams under their responsibility undertake delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution solution. **What you will be responsible for** you will · Perform Cash and position reconciliation between Investment manager books and custodian books. · Responsible for service delivery and client sentiment, including direct client contact · Perform work independently within scope of established guidelines and according to specific procedures. · Resolve discrepancies and take action on complex and escalated matters from external clients and internal departments. · Communicate effectively on issues / problems to the Client and to STT management · Follow SOPs, adhere to escalation procedures so
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