Fund Order Services
Financial Services
FundOrderServices-UnitDealing,SeniorAssociate
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optimal for Senior candidates.
“Fund Order Services - Unit Dealing, Senior Associate at Fund Order Services. Skills: Fund Order Services, Unit Dealing, Operations Management. Manage day to day operations. Deliver for assigned clients”
What You'll Achieve.
Achieve good KPI performance
Industry & Context.
Problem solution skill
What They're Looking For.
Must Have
5+ years custody experience, 5+ years fund accounting experience, 5+ years Transfer agency experience, Bachelor's degree or equal job experience
Nice to Have
Knowledge of custody specific trade, Knowledge of cash life cycle process
What You'll Do.
Manage day to day operations
Deliver for assigned clients
Oversee operational risks
Achieve good KPI performance
Ensure activities completed in line with internal standards
Review activities as required
Ensure incoming queries managed
Resolve issues/discrepancies
Ensure client satisfaction
Ensure seamless processing
Ensure adherence to all SLAs
Ensure adherence to internal standards
Ensure adherence to guidelines
Complete cross-training
Achieve operational efficiency
Participate in project
Contribute to process improvements
Escalate potential issues to supervisor
Escalate potential issues to next level manager
How You'll Work.
Team & Collaboration
Work with individuals on the team; Work with other business units; Work with shared services/COEs; Work with outsource partners; Work with external clients
Communication Scope
Interpersonal skills; Oral communication skills; Fluent spoken English; Professional communication skill
Full Job Description
**Who we are looking for** We are looking for the Core Operations assistant Manager position which is within Asia Pacific Global delivery Fund Order Services unit located in Sydney. We are an end to end processing team which covers security price update , security transaction and corporate action process , client customized accounting report generate and delivery. **What you will be responsible for** As **Unit Dealing Senior Associate** you will: * **Managing day to day operations / delivery of assigned clients** with a keen eye on oversight of operational risks to achieve good KPI performance for the team * Ensure all activities are completed in line with internal standards and review as required * **Ensure incoming queries are being managed** in a timely and accurate manner * **Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients** as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines. * Develop, engage and retain an industry leading workforce using development plans and other available resources; ensure cross-training is completed across the functional team and provide specific SME training as required. * Consistently work with team and managers to review the process and optimize the process to achieve the operational efficiency. Participate in project and contribute to process improvements. * Escalate potential issues to supervisor or next level manager on a timely basis. **What we value** These skills will help you succeed in this role * Working knowledge of financial products and financial markets * Strong computer competence (Microsoft applications: Excel, Word, etc.) * Interpersonal and oral communication skills * Ability to work under pressure/deadlines driven environment. * Good sense of risk awareness * Good problem solution skill. As there might be a lot o
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