Us If Customer Service

FundAdministrator,Associate1

$60k+ Krakow, Poland FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Fund Administrator, Associate 1 at Us If Customer Service. Skills: client on-boarding set-ups, opening and maintenance of client accounts, initiate State Street system updates, resolve issues and exceptions, Processing reports. opening and maintenance of client accounts at State Street. Taking ownership of onboardings of new or changing business for our EMEA clients”

What You'll Achieve.

successful completion of client on-boarding set-ups; fostering key relationships with our internal customer base; ensure high quality onboarding experience to our clients; transform our operations

Industry & Context.

Problems you'll solve

analyse and proactively resolve issues and exceptions

Eligibility Requirements

minimum 3 days work from office

What They're Looking For.

Must Have

Bachelor's and/or Master's degree with a focus on business and financial areas, Good command of written and verbal English language, computer competence (Microsoft applications, Excel, Word)

What You'll Do.

opening and maintenance of client accounts at State Street

Taking ownership of onboardings of new or changing business for our EMEA clients

Initiating State Street system updates

How You'll Work.

Team & Collaboration

Collaborating with internal and external groups to identify, analyse and proactively resolve issues and exceptions

Communication Scope

Good command of written and verbal English language; commitment to interact with internal or external clients effectively and professionally; communication skills

Full Job Description

**Who we are looking for** : This position is integral to the successful completion of client on-boarding set-ups as well as fostering key relationships with our internal customer base. Under the supervision of the Fund Administration Manager – Business Onboarding and Transitions (BOaT), Officer you will be responsible for opening and maintenance of client accounts at State Street. **Why this role is important to us:** The team you will be joining plays a key role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we want to provide exceptional level of service starting from Day 1, which is why seamless onboarding process is essential. In your role you will be working with internal and external parties to ensure high quality onboarding experience to our clients as well as transform our operations. Join us if customer service and being part of transformation is a challenge you are up for. **What you will be responsible for** : As Fund Administrator, Associate 1 you will be responsible for: * Taking ownership of onboardings of new or changing business for our EMEA clients * Initiating State Street system updates * Collaborating with internal and external groups to identify, analyse and proactively resolve issues and exceptions * Processing reports **What we value** : These skills will help you succeed in this role: * Strong commitment to interact with internal or external clients effectively and professionally * Strong communication skills * Attention to detail with high levels of accuracy * Ability to work in deadlines driven environment * Ability to work on own initiative. Proactiveness **Education & Preferred Qualifications:** * Bachelor’s and/or Master’s degree with a focus on business and financial areas * Good command of written and verbal English language * Strong computer competence (Microsoft applications,

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