Manulife
Financial Services
FundAdministrationSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Fund Administration Specialist at Manulife. Skills: Fund Administration, Operational Oversight, Risk Management, Regulatory Compliance. Support Fund Administration function. Provide operational oversight”
What You'll Achieve.
Ensure effective oversight of fund administrators; Ensure data integrity and compliance; Strengthen the operational risk management framework; Contribute to the development of efficient and robust production processes; Achieving high levels of service excellence
Industry & Context.
Excellent analytical, problem-solving, and influencing skills; Ability to identify procedural gaps or improvements and take initiative to correct
What They're Looking For.
Must Have
University degree in accounting and finance or business, 3–5 years of experience in fund administration, fund oversight, investment operations, or asset management operations, Working knowledge of NAV calculation processes, trade lifecycle, reconciliations, and operational controls, Experience working with third-party service providers (e. g. , administrators, transfer agents, depositaries) in an oversight or coordination capacity, Excellent analytical, problem-solving, and influencing skills, Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines, Commitment to achieving high levels of service excellence and ability to work independently or within a team
Nice to Have
Relevant professional qualifications such as CISI and CFA are an advantage, interpersonal skills and ability to work effectively across cultures, Excellent English written and verbal communication skills, Proficient in using Bloomberg Terminal / Aladdin, Intermediate to Advanced knowledge of Excel (i. e. mastery of excel formulas and pivot tables is a VBA is a plus), Proficient in MS Office suite including Outlook, Word, Power Point, and Project, attention to detail, Ability to identify procedural gaps or improvements and take initiative to correct, Participates in educational reads professional maintains networks and participates in professional organizations to always be up to date on job knowledge
What You'll Do.
Support Fund Administration function
Provide operational oversight
Act as escalation point
Maintain day-to-day engagement with service providers
Assist in design and enhancement of operational controls
Identify process inefficiencies and control gaps
Partner with Vendor Due Diligence
Support regulatory and governance obligations
Produce operational data and reporting
Participate in ad-hoc projects
How You'll Work.
Team & Collaboration
Collaborate with internal stakeholders across Investments, Risk, Compliance, and Technology; Work closely with internal Designated Persons and third-party service providers; Engage with key service providers, custodians; Partner with the Vendor Due Diligence Centre of Excellence; Act as key communication link between Designated Persons, Investment Operations, and external administrators
Communication Scope
Facilitating transparent communication; Excellent English written and verbal communication skills
Process & Methodology
Manage time and workload with aggressive timelines, Handle projects as required by management
Full Job Description
The EMEA Fund Administration Team provides operational oversight on behalf of the Management Company, acting as a key escalation, coordination, and governance function between internal Designated Persons and third‑party service providers. The team ensures effective oversight of fund administrators, transfer agents, and depositaries by monitoring service delivery, managing incidents, supporting regulatory requirements, and facilitating transparent communication. This role requires a strong understanding of financial/investment products, regulatory frameworks, and data management. The specialist will collaborate closely with internal stakeholders across Investments, Risk, Compliance, and Technology to ensure data integrity and compliance. **Position Responsibilities** The EMEA Fund Administration Specialist supports the EMEA Investment Operations Team based in London. The role provides operational oversight on behalf of the Management Company, acting as a key escalation, coordination, and governance point between internal Designated Persons and third‑party service providers. The Specialist plays a critical role in strengthening the operational risk management framework by supporting the design and enhancement of controls, improving documentation standards, and contributing to the development of efficient and robust production processes across Investment Operations. The role also participates in ad‑hoc initiatives and projects as assigned. Responsibilities include the following: * Support the Fund Administration function within the Investment Operations Team, providing effective oversight of fund administrators, transfer agents, and depositaries across the EMEA region. * Act as the primary escalation point for NAV, trade, and operational incidents, ensuring issues are documented, remediation plans are monitored, and outcomes are resolved and reported in line with governance requirements. * Maintain day‑to‑day engagement with key service providers, custodians, and suppo
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